Join a Sustainable Future! Are you a fast-paced multitasker who thrives in a "busy-is-an-understatement" environment? We are partnering with a national leader in the waste and environmental services sector to find dedicated Customer Service Professionals for their hub in Eastern Creek. This isn't just a call centre role; it’s a chance to be the face of a company that is literally keeping Australia green. Manage a steady stream of calls from residential and commercial customers. Navigate complex queries regarding collection schedules, service disruptions, and new waste regulations. Utilise CRM systems and GPS tracking to provide real-time updates to customers and drivers. Act as the critical link between the community and essential environmental services. What’s in it for you? Onsite parking avaliable Work in a modern facility with a down-to-earth, supportive team culture. Ongoing contract with consistent full-time hours About You: You have a "thick skin" and can handle high-pressure situations with a smile. Previous experience in a high-volume call centre Based in or near Western Sydney with reliable transport to Eastern Creek. Ready to make a move? At Randstad, we are passionate about providing opportunities that help you grow. If you're ready to dive into a role where no two days are the same, click APPLY now! For a confidential discussion, please contact Jess Pappalardo at jessica.pappalardo@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.