Our Critical Supports Team is the heartbeat of Multicap's Sole Purpose – enhancing the quality of life for people with disabilities and their families. We are dedicated to providing comprehensive services tailored to all ages, abilities, and needs. About Your New Role As a vital member of our Critical Supports Services Team, you'll be assisting our customers with complex needs in Capalaba. Our Disability Support Workers are the forefront of delivering exceptional care and innovative strategies to help customers overcome daily challenges and reach their full potential. By joining our team, you'll become part of a group of experts who are passionate about offering specialised training opportunities, ensuring that you have the tools needed to enhance the support we provide. About You Excels in providing supports in complex environments, including In-Home Supports, Supported Independent Living, Clinical Settings, and Community Access Applies trauma-informed practices to deliver safe, respectful, and person-centred support for individuals with challenging behaviours and psychosocial diagnoses Maintains effective communication and strong relationships with key stakeholders to ensure continuity and quality of care Has experience working with complex support needs, including implementing Positive Behavioural Support Plans, restrictive practice compliance, and supporting mental and physical health challenges Ability to priorities and respond effectively to provide a solutions-based approach during high-pressure situations, including critical incidents and emergent needs Is flexible and can work across various shifts, including mornings, afternoons, nights, and overnights Perks & Benefits Take advantage of opportunities for ongoing professional growth and career advancement Paid induction & training Penalty rates/Salary packaging options & annual wage increases Earn bonuses for introducing great people to our team Enjoy exclusive discounts at hundreds of retailers to save on everyday purchases Requirements A current Driver's Licence (P2 Minimum) Paid Blue Card & NDIS Worker Screening Current First Aid & CPR Certificate Experience in the Disability Sector providing services to individuals with high-complex needs (1 year Minimum) Apply Now! Join our team, we pride ourselves on the quality of our service and the genuine care we provide to everyone we support. Make the Move, Make an Impact, Make it Multicap. For any questions, feel free to reach out to us at talent@multicap.org.au Multicap acknowledges the Traditional Custodians of the lands on which we all work, live and play on. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.