Step Into Operational Leadership at Sunshine Coast Airport! At LagardèreAWPL , we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150 stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500 professionals work across 40 unique retail concepts – and now, we want YOU to join our team! The Role: Following our successful tender win at Sunshine Coast Airport we are embarking on the delivery of six large scale Food & Beverage venues that will be progressively developed over the next 12 months. As a result, we are building a brand-new Food & Beverage team to support what will become our largest F&B footprint to date. Over the next 12 months we will be bringing to life a diverse portfolio of food and beverage concepts, including: An all-day Bar & Dining destination showcasing an extensive range of locally sourced produce. An Asian QSR concept featuring in house made dumplings and fresh sushi. An Elevated Burger QSR complemented by an innovative self-serve pay by weight dessert bar. A Premium Salad & Health Bar focused on fresh ingredients and 100% product traceability. Multiple Coffee and Café concepts offering quality coffee alongside a curated range of grab and go items As one of our new Duty Managers , you will support the General Manager in delivering operational excellence across a dynamic multi venue environment What You’ll Do: ✅ Leading day to day operations across multiple outlets, ensuring our venues consistently deliver exceptional guest experiences while maintaining strong operational standards. ✅ Oversee daily service delivery, ensuring smooth operations and adherence to brand and service standards. ✅ Lead supervisors and frontline teams during service, managing staffing on shift and resolving operational challenges in real time. ✅ Maintain commercial accountability for the day’s performance, monitoring sales, labour, and operational metrics to ensure targets are achieved. ✅ Support revenue performance through effective labour deployment, workflow optimisation, and a strong focus on customer service. ✅ Ensure compliance with WHS, food safety, RSA, and all relevant airport operational requirements. ✅ Manage customer escalations professionally while maintaining positive relationships with key airport stakeholders. What We’re Looking For: ✅Experienced in hospitality, food service, or high-volume retail environments at a supervisory or management level. ✅Proven ability to manage multiple teams or outlets, with strong leadership and decision-making skills. ✅Commercially minded with experience in labour planning, cost control, and operational metrics. ✅Airport or multi-venue hospitality experience is a plus. ✅Valid ASIC (or ability to obtain), RSA, and Food Safety certification. Perks & Benefits: Salary & Perks – $85,000 base plus super free parking onsite! Parking – Based on location we offer free airport parking for our employees Free Staff Meals & Perks Policy - free meals and exclusive discounts on products in our stores extra savings on water & hot beverages ✈️ Dynamic Airport Environment – Work where no two days are the same Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme additional personal leave entitlements Employee Referral Program – Refer your awesome network for a chance to receive a reward go into the running to win an end-of-year bonus ♀️ Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it We Value Diversity & Inclusion At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.
