This is a Business Development Representative role with Birdeye based in NSW, AU Birdeye Role Seniority - junior, mid level More about the Business Development Representative role at Birdeye Job Type Full-time Description Commercial Business Development Representative (BDR) Location: Sydney, Australia| Position Type: Full-time About Birdeye Birdeye is the 1 Agentic Marketing Platform for multi-location brands looking to drive business outcomes at scale with supervised and autonomous AI agents. Over 150,000 businesses use Birdeye’s AI-powered platform to be found, chosen, and connected with customers. We are looking for a high-energy, driven Commercial Business Development Representative to join our Sydney team and help fuel our expansion across the Australian market. The Role As a Commercial BDR, you will be the engine of our sales pipeline. You will be responsible for identifying, reaching out to, and qualifying high-potential commercial accounts. This is a role that requires a mix of strategic research, persistent outreach, and the ability to have high-level consultative conversations with business leaders. Core Responsibilities Outbound Prospecting: Execute outreach via phone, email, and LinkedIn to generate qualified leads with multi-location businesses within the commercial segment. Strategic Research: Identify key accounts and conduct personalised brand audits - including evaluating their local SEO visibility & data accuracy, social media, and AI search presence (ChatGPT, Gemini). Relationship Building: Engage key decision-makers (C-level, Marketing Directors, Ops Leaders) using a consultative approach to understand their business challenges. Strategic Multi-threading: Master the art of the "wide-net" approach. You will engage multiple stakeholders across different departments from Marketing to Operations to IT to build internal consensus and insulate deals from single-point-of-contact failure. Pipeline Management: Coordinate with Account Executives (AEs) to ensure a seamless transition of qualified opportunities and provide deep context for demos. CRM Excellence: Maintain meticulous records of all interactions in Salesforce, ensuring data integrity and accurate forecasting. Product Mastery: Stay ahead of industry trends and deeply understand the Birdeye product suite to effectively position our AI-driven solutions. Requirements What You’ll Need to Succeed Experience: Minimum 2 years of experience as a BDR/SDR in the SaaS industry, with a proven track record of hitting or exceeding monthly targets. Communication: Exceptional verbal and written communication skills. You must be comfortable "picking up the phone" and leading natural, value-driven conversations. Sales Tech Stack: Proficiency in Salesforce, SalesLoft, and LinkedIn Sales Navigator. Consultative Mindset: The ability to move beyond a script to uncover pain points and position Birdeye as a solution, not just a tool. Resilience & Drive: A self-motivated "hunter" mentality. You thrive in a goal-oriented environment and view challenges as opportunities to grow. Local Presence: Must be currently based in Sydney, Australia with full working rights. Why Join Birdeye? Best-in-Class Product: Work with the 1 Agentic Marketing Platform for Multi-Location Brands. We don’t just lead the market; we define it. You’ll be selling an advanced suite of AI agents that consistently tops G2 leaderboards and delivers undeniable ROI to over 150,000 businesses. Clear Growth Path: We don’t just hire for today; we hire for your future. This role is a proven pipeline into Account Executive, we prioritize internal promotion and career longevity. High-Octane Culture: Join a supportive, collaborative, and high-energy team. Your wins are recognized, and your voice actually matters. Elite Training: Whether you’re a seasoned pro or a rising star, our comprehensive onboarding and ongoing sales enablement will sharpen your skills and keep you at the top of your game. Uncapped Earning Potential: We offer a competitive base salary plus an uncapped commission structure. If you out-perform, you get out-paid. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Birdeye team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Outbound prospecting Relationship building Pipeline management Key Strengths ️ Communication Salesforce Consultative mindset SalesLoft LinkedIn Sales Navigator Resilience A Final Note: This is a role with Birdeye not with Hatch.
