This is a Evergreen Program - Entry Level Government Jobs role with Australian Taxation Office based in Melbourne, VIC, AU Australian Taxation Office Role Seniority - graduate More about the Evergreen Program - Entry Level Government Jobs role at Australian Taxation Office What’s on offer: Starting salary of $66,274 15.4% super, with a promotion to $75,431 super after 12 months Certificate IV 4 weeks annual leave, plus leave over the Christmas shutdown Support from Indigenous Liaison Officers, Career Development Managers and accredited trainers Work and learn with a supportive group of other Aboriginal and Torres Strait islander participants Flex time and flexible working arrangements. You’ll rotate through 2 roles to explore your strengths. Most participants start as a Service Delivery Officer in their first rotation because it’s a great way to learn our business and build key skills. You could work as: Service Delivery Officer, guiding taxpayers on the phone through complex issues and helping them to use digital tools. Digital Officer, assisting with cyber security and using tech to solve business problems. Client Engagement Officer, helping taxpayers on the phone and conducting audits. Administration Officer, managing records, preparing reports, and supporting business operations. Communication Officer, creating content for websites and social media, and helping inform Australians about tax and super. About the Australian Taxation Office Our work supports the Australian community. We collect tax that helps fund services and infrastructure likes schools, roads and hospitals. And we manage the superannuation system to support future retirement savings. Our people are empowered to think big, turn ideas into action and work together to deliver results that matter, like: making it easier for people to manage their tax and super helping businesses understand and meet their tax responsibilities delivering services that are clear and easy to use. The ATO is where careers take shape. Interested? We have offices across Australia, including regional areas—so it’s likely we have an office near you. When to apply and application process: Applications open from 12 March and close on 11pm AEST 9 April 2026. When applying for the Evergreen Program: Lodge your application online at ATO Careers page. The application form is also available on ato.gov.au/evergreen. Skills assessment and Interviews from April - May 2026 Security and reference checks from June 2026 Letters of offer sent from July to August 2026 Program commences September 2026 (for successful applicants). Who can apply These positions are only open to Aboriginal and Torres Strait Islander peoples. We'll ask you to provide your Confirmation of Heritage prior to issuing a job offer. We acknowledge that Confirmation of Heritage is a sensitive matter and understand the complex history of Aboriginal and Torres Strait Islander peoples. We understand that in some cases obtaining official Confirmation of Heritage documentation can take some time, so we recommend you start the process as soon as possible. If you need help, reach out to evergreenprogram@ato.gov.au. Position locations: Adelaide, Box Hill (VIC), Brisbane CBD, Canberra, Dandenong, Gosford, Melbourne CBD, Newcastle, Perth, Townsville and Upper Mount Gravatt. For more information: Visit ato.gov.au/evergreen Email - evergreenprogram@ato.gov.au. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Australian Taxation Office team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Guiding taxpayers Assisting with cyber security Creating content Key Strengths Customer service Digital literacy Communication A Final Note: This is a role with Australian Taxation Office not with Hatch.
