Job Description As an Account Manager, you'll be at the centre of driving client success, retention, and growth across your portfolio. You'll take full ownership of the post‑sale relationship, partnering with clients to ensure they unlock real, measurable outcomes through Experian's solutions. You think commercially, sell solutions with confidence, and Experience digging into prospects' pain points and validating the issues they're facing with senior partners will set you up to succeed. Every day, you'll look ahead—spotting new growth opportunities, showcasing Experian's value in compelling ways, and building a pipeline. You'll work with the Business Development team to progress high‑quality opportunities and keep momentum high across your accounts. What You'll Bring to Experian Exceptional relationship‑building skills , helping you connect with clients quickly and collaborate with Sales, Product, Delivery and Data Ops. Sharp time‑management and prioritisation , juggling proactive engagement, renewals and issue resolution with confidence. Commercial instincts that cut through , helping you spot upsell and cross‑sell opportunities and understand the value they create for clients. Experience creating detailed demos that are tailored to customers' pain points across reporting, forecasting, renewals and day‑to‑day client communication. Clear, Experience establishing communication and engagement with prospects — whether writing, presenting or engaging directly with senior team members. A results‑driven mindset , bringing urgency and ownership to renewals, risks and client outcomes. A proactive, self‑driven approach , while still being a contributor to a high‑performing Client Success team.
