10am - 6pm Excellent internal training opportunities Work From Home flexibility The Company Our client is a prestigious global employer and a leader in the international Logistics market. They provide a stable, secure work environment that will also challenge and stretch your experience. The Role You will manage airfreight shipments and the day-to-day coordination of in-house operations. Crucially you will be the main liaison for customers and deliver consistently outstanding service both internally and externally. This is a long term Temp role with full time working hours and a couple of hours on Saturday mornings due to the nature of airfreight. Hours Monday to Friday 10am - 6pm Saturday 9-11am Work From Home flexibility is on offer once training period is complete Responsibilities Liaise with Gateway daily to resolve service related issues. Deal with Accounts daily to have the customer bond balances/ payments Update shipment status, advise sales leads to Sales/customers Pre-alert shipments, forward documents for clearance duty exempt to Gateways. Provide technical and expert support to commercial team members Compute and offer spot or special lane pricing to sales Update customers daily about shipments status Liaise with overseas agents to get billing, shipment arrivals information, and special shipments request. Deal with Airlines for offnet shipments Send Routing requests and resolve shipments problems Obtain spot rates or special lane pricing from origin agents Essential Skills Minimum 12 months experience in Express Airfreight, Freight Forwarding or Airline Cargo DG certification (beneficial) Proven customer service ability Excellent communication/ interpersonal skills Outstanding work ethic Salary Competitive hourly rate with applicable penalties for Saturdays Location: Mascot (with WFH available) PATH4 Logistics has vacancies in a wide variety of roles in the Forwarding, Customs and Logistics industries. Feel free to contact us anytime for career guidance consultation. If this sounds like the opportunity youve been waiting for, apply now or reach out to Amy Amopiu on 0468 945 288 for a confidential discussion SCR-amy-amopiu