This is a Data Quality Assurance Officer role with Midlands and Lancashire Commissioning Support Unit based in Melbourne, VIC, AU Midlands and Lancashire Commissioning Support Unit Role Seniority - junior, mid level More about the Data Quality Assurance Officer role at Midlands and Lancashire Commissioning Support Unit Job Overview This is a rare and exciting opportunity to join the Trust’s Data Quality Assurance Team. You will be joining the Team at an exciting time and will take a lead role in ensuring that the Trust has high quality data to support the delivery of the highest quality of care to patients and for performance reporting. Applicants will have a good standard of general education including GCSE English and Maths or equivalent and an intermediate knowledge of Microsoft Office based systems. Strong attention to detail is essential. The applicant will need to demonstrate they have good communication skills and be an excellent team player who enjoys learning. Ability to demonstrate that they have used a variety of different systems is also required. NHS experience in a relevant field such as Patient Administration or Data Quality would be preferred but is not essential. Applications from all job backgrounds are welcome as a full training package will be provided, along with continuous support and career progression opportunities within the Data Quality Assurance Team, the Trust and the wider NHS. Main duties of the job The main duties of the role centre around the undertaking of data validation and updating data within Trust systems, primarily within the PAS (Patient Administration System. Expediting patients for further action. You will identify any themes in data recording issues and refer onwards for action to support “right first time”. The Data Quality Assurance Team comprises of a Data Quality Assurance Manager, an Assistant Data Quality Assurance Manager, an RTT Trainer, 3 Data Quality Assurance Team Leaders, a Data Quality Assurance Harm Lead, 3 Data Quality Assurance Business Partners and 15 Data Quality Assurance Officers, working across all sites. The Department offers a flexi-time scheme, alongside working from home part of the week once training is complete. Working for our organisation DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ communities. We offer a range of benefits to support our people including: Extensive range of learning opportunities NHS Pension Scheme Generous holiday entitlement in line with Terms & Conditions Comprehensive health and wellbeing support NHS Car Lease schemes and a range of salary sacrifice scheme Discounts on restaurants, getaways, shopping and finance through external providers. Detailed Job Description And Main Responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Certificate of sponsorship For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship. Person specification Knowledge And Experience Essential criteria NHS experience in a relevant field, such as a patient administration or data quality / assurance role. Good understanding of 18 week principles including RTT measurement Proven experience in using a range of hospital administration and clinical systems including Patient Administration Systems (PAS) Ability to analyse and interpret complex data within core systems Experience of data handling, including source data, data collection and inputting of data, demonstrating competency to an advanced level Desirable criteria Knowledge of clinical pathways Experience of undertaking audits. Qualifications/Training Essential criteria ECDL or equivalent qualification or relevant experience English and Maths GCSE or equivalent qualification or relevant experience Well-developed keyboard and computer skills Desirable criteria Qi Training Course undertaken / participation in a service improvement project Knowledge of medical terminology Essential Criteria Personal Attributes & Skills Clear communicator with excellent written and verbal skills. Confident to undertake training on a 1:1 basis. Able to handle constant interruptions and changing priorities to workload. Understanding the value of self-presentation Ability to make decisions within a given framework Ability to plan and manage own workload efficiently. Ability to work to strict deadlines. Able to concentrate for long periods ensuring accuracy is maintained at all times Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Midlands and Lancashire Commissioning Support Unit team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ✅ Undertaking data validation Identifying data issues Supporting team collaboration Key Strengths Attention to detail ️ Communication skills Microsoft Office proficiency NHS experience Data analysis Audit experience A Final Note: This is a role with Midlands and Lancashire Commissioning Support Unit not with Hatch.
