Key Account Manager – National Geographic–Lindblad Expeditions Sydney, NSW - Hybrid Expedition cruising is booming and curious travellers are leading the way. National Geographic–Lindblad Expeditions pioneered this space, taking citizen explorers to Antarctica, the Galápagos and beyond aboard intimate expedition ships staffed with scientists, photographers and researchers. THE OPPORTUNITY Covering NSW, QLD, ACT and New Zealand, you'll own the relationships that drive bookings in your territory. You'll work alongside a collaborative national sales team, bringing Lindblad's extraordinary journeys to life for travel advisors and their clients. This is a chance to represent one of the world's most respected expedition brands at a genuinely exciting moment for the category. WHAT YOU'LL DO Manage and grow a portfolio of key travel trade partners and consortia across NSW, QLD, ACT and NZ Develop tailored account plans designed to hit and exceed revenue and passenger targets Identify and convert high-potential B2C opportunities in collaboration with your partners Deliver compelling trade training sessions, presentations and in-person events Represent the Lindblad brand at conferences and industry events Create cooperative marketing campaigns with measurable commercial impact Provide market intelligence, sales reporting and strategic insights to the Head of Sales Partner closely with your VIC/SA/TAS/WA counterpart to share best practice and ensure a seamless national approach WHAT YOU'LL BRING 5 years' experience in the travel industry, ideally with a premium or experiential product A proven track record in sales or key account management you know how to build trust and close Strong knowledge of the Australian travel trade landscape and its key players Confidence working with senior decision-makers at partner level Experience identifying and growing B2C business through the trade channel A full driver's licence and willingness to travel (including internationally) Experience in expedition, luxury cruise or experiential travel is highly desirable WHO YOU ARE Beyond experience, we look for three things: Adaptable. The world of travel moves fast. You flex, pivot and stay focused when priorities shift. Collaborative. You bring people with you internally and externally through a genuinely consultative approach. Service-driven. For you, going the extra mile for a partner or client is just standard practice. WHY JOIN US? Career Growth: Opportunity to lead strategic, high-visibility projects and work closely with senior leaders across global functions. Wellbeing Support: Access to extensive employee assistance and wellbeing programs for you and your family. Travel Discounts: Generous domestic and international travel discounts for you, your family, and friends. Learning & Development: Career development and personal growth opportunities. Love for Travel Benefit: Annual travel credit of $1850 after your first year to use on any core travel brands. Volunteer Leave: Two days paid leave per year for volunteer opportunities. Parental Leave: 12 weeks paid parental leave for eligible employees.
