This is a Service Administrator role with Liebherr-Australia based in Melbourne, VIC, AU Liebherr-Australia Role Seniority - junior, mid level More about the Service Administrator role at Liebherr-Australia Liebherr Earthmoving and Material Handling division has a great opportunity for a highly organized individual with a passion for outstanding customer service to join the Service team at our Melbourne branch located in Dandenong. You will be working as part of a supportive team you will be an all-round administrator who can work independently and use your exceptional organisation skills to provide administrative support across a variety of tasks to the service team to maintain and enhance customer service. Key Responsibilities Raising customer service jobs /repair orders and costing completed jobs. Invoicing of customer service jobs Assisting with the scheduling of services Assist with contractor management compliance Assist with HSE compliance Assist with facility management tasks and reception duties Organise/book travel/accommodation. Timesheet Data Entry Addressing customer queries Processing Expense Claims Purchasing and Accounts Payable workflow Update and manage data bases, filing and archiving About You Previous experience in a similar role Excellent customer service skills Proficient oral and written communication skills Strong MS Word and Excel skills Ability to manage multiple tasks and complete to high standard. Initiative and self-drive Critical thinking skills. Benefits Global Company – Job Stability Development and career progression opportunities Generous employee benefits, including 5 days bonus leave days, paid parental leave. Generous discounts for goods & services via our employee benefits program inc. Woolworths, JB Hi Fi, Rebel Sport etc Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jennine Williams. One Passion. Many Opportunities. The Company Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering. Location Liebherr-Australia Pty. Ltd. 41-45 Ordish Road 3175 Melbourne Australia (AU) Contact Jennine Williams jennine.williams@liebherr.com Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Liebherr-Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Raising customer service jobs Invoicing and scheduling Data management Key Strengths Customer service skills ️ Communication skills MS Word and Excel skills Critical thinking skills Initiative and self-drive ⏰ Time management A Final Note: This is a role with Liebherr-Australia not with Hatch.
