This is a Area Manager role with Miss Maud based in Perth, WA, AU Miss Maud Role Seniority - mid level More about the Area Manager role at Miss Maud Miss Maud Area Manager – Café Operations Competitive salary package | Multi-site leadership role | Development opportunities Lead multiple cafés and help deliver the iconic Miss Maud experience across Perth. As an Area Manager, you’ll support and lead Café Managers across several locations, ensuring strong operational performance, excellent customer service, and consistent brand standards. Reporting to the Executive Café Manager, you’ll play a key role in developing leaders, improving operations, and driving results across the café network. This hands-on leadership role is ideal for someone who thrives in hospitality, enjoys developing people, and takes pride in delivering operational excellence across multiple sites. Why Join Miss Maud Competitive salary package Permanent full-time role with roster predominantly Monday–Friday Transport allowance, mobile phone and laptop provided Supportive, family-oriented culture with long-term stability Career development opportunities within an iconic WA brand Free meal and beverage on shift Key Responsibilities Lead and support Café Managers across multiple locations Drive operational consistency, service standards, and brand presentation Monitor sales, labour, and store performance, identifying improvement opportunities Support managers with team development, recruitment, and training Maintain high standards in store presentation, compliance, and guest experience Use reports and operational systems to track results and drive accountability Contribute to Managers’ Workshops and leadership development Champion continuous improvement and Lean practices across cafés About You Experience as an Area Manager, Multi-Site Manager, or Senior Hospitality Manager Strong leadership, coaching, and people development skills Excellent communication and relationship-building abilities Strong understanding of hospitality operations, labour management, and store performance Experience using Microsoft 365, rostering, and operational systems Valid driver’s licence and reliable transport About Miss Maud For over 50 years, Miss Maud has been part of Western Australia’s story, known for beautiful cakes, warm hospitality, and a culture built on care and quality. Join a company where your leadership supports great teams and ensures every guest experiences the Miss Maud magic. Apply now and help lead our cafés across Perth. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Miss Maud team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading and supporting Café Managers ⚙️ Driving operational consistency Monitoring performance Key Strengths Leadership ️ Communication Operational management Microsoft 365 Continuous improvement Team development A Final Note: This is a role with Miss Maud not with Hatch.
