Hickinbotham is a dynamic and diversified private group based in Adelaide. With over 70 years of proud family ownership, we have built a reputation for excellence, innovation, and disciplined growth. Our interests span South Australia’s largest residential building and development business, mortgage broking, premium spirit production and sales, and life sciences. Across every division, we are driven by performance, integrity, and long-term thinking. We are seeking a Sales & Marketing Support professional to take the lead in driving our sales and managing leads. You’ll be an ‘A-player’ with a practical, can-do attitude, strong interpersonal skills, and a passion for delivering results Who we are At Hickinbotham, we believe in doing great things with great people. Our values are grounded in humility, honesty, excellence, and continuous improvement. We are proudly customer-focused and results-driven, but we also care deeply about integrity and doing the right thing. We embed lean thinking across every part of our business. From design and construction to stakeholder engagement and operational delivery, this enables us to eliminate waste, empower our teams, and deliver outstanding value to our customers and the community. Our lean culture fosters adaptability, discipline, and a bias to action — with high expectations and high trust. The Opportunity As our Sales & Marketing Support , you will be a key driver of our sales and marketing success. You will manage the full lifecycle of leads, from first contact through to classification, reporting, and feedback and support the smooth operation of our display home experience. Your work will directly impact our ability to connect with customers, deliver outstanding experiences, and drive business results. Your Responsibilities Call and qualify inbound and outbound leads with confidence and professionalism Categorise leads by source, quality, and sales-readiness to optimise follow-ups Track, manage, and report on lead activity using CRM and internal systems Assist in scheduling and coordinating display home hosts across multiple locations Brief and prepare hosts to ensure every visitor enjoys a seamless and engaging experience Analyse lead engagement and campaign performance to identify trends and provide actionable insights About You Experience in a sales admin, customer service, or a coordination role preferred but not necessary Strong phone manner and ability to engage leads with confidence CRM/database experience A positive, 'can-do' attitude Professional presentation Focused, driven and motivated Highly developed written and verbal communication skills Problem-solving and negotiation skills The ability to remain calm under pressure Have excellent organisational and time management skills A high level of motivation and ability to think outside of the square The ability to work autonomously and in a team Willing and available to work weekends and attend display homes Most importantly, you align with our values of humility, honesty, excellence, and continuous improvement, and you embrace accountability in everything you do. If this sounds like you, this is an exciting opportunity to grow your career with a high-performing team where your contribution will be recognised, rewarded, and valued. Follow us on LinkedIn to learn more about the Hickinbotham Group www.linkedin.com/company/hickinbotham-group
