Altura Talent is partnering with a growing specialist consulting firm operating in the Customer Experience (CX) and digital service transformation space. With strong partnerships across leading CX platforms and an expanding enterprise client base, the organisation is entering an exciting phase of growth and is looking to appoint a Business Development & Account Manager to support both client engagement and new opportunity development. This role will suit someone who enjoys building relationships, engaging with clients and uncovering opportunities. Working closely with experienced consulting and sales leaders, you will support both account development and new business activity across a range of enterprise organisations. Importantly, while this is not a pure "hunter" role, there is an expectation to proactively identify opportunities, build relationships and contribute to pipeline growth. This is an excellent opportunity to join a growing consulting firm where you will gain exposure to enterprise clients, customer experience programs and leading digital platforms. Key Responsibilities - Engage with prospective and existing clients to understand customer experience and digital service challenges - Support new business activity including outreach, opportunity qualification and meeting coordination - Assist senior consultants in progressing opportunities and developing proposals - Coordinate the transition from sales to delivery, ensuring a strong client experience - Maintain CRM updates and pipeline activity tracking - Contribute to sales meetings and account development initiatives About You - Experience in a client-facing, business development, sales support or account coordination role - Comfortable engaging with people and building relationships - Strong communication skills with a professional and confident approach - Well organised with the ability to manage multiple priorities - Interest in technology, consulting or customer experience platforms Why This Role - Join a growing consulting business working with well-known enterprise clients - Exposure to customer experience programs and leading digital platforms - Supportive leadership team with strong industry experience - Competitive salary with performance incentives and career progression Apply now or send your CV to info@alturatalent.com.au for a confidential discussion.
