This is a Principal Communications and Engagement Officer role with Queensland Government based in Brisbane, QLD, AU Queensland Government Role Seniority - mid level More about the Principal Communications and Engagement Officer role at Queensland Government We have an exciting opportunity for a Principal Communications and Engagement Officer to join our Insights team within Data and Digital Government. Work with the backing of a values-led team and a supportive leadership group, committed to lifting the digital expertise of the Queensland public sector, and supporting the long-term capability needs of government. You Will Enjoy a Variety Of Benefits, Including Competitive salary generous superannuation and leave loading Flexible working arrangements Diverse work culture Career training and development Who We Are Part of the Department of Customer Services, Open Data and Small and Family Business (CDSB), Data and Digital Government (D&DG) focuses on growing a thriving digital economy in Queensland and enabling responsive, simple, and effective services for all Queenslanders. D&DG provides strategic and policy leadership for the Queensland Government on digital, customer experience, and service delivery matters. They also support agencies with design management, capability development, corporate shared services, and customer service channels. Data and Artificial Intelligence (DAI) is a centralised and secure whole-ofgovernment area within D&DG. DAI helps government agencies solve complex challenges through analytics and provides policy and business advice on managing, using, and publishing data. Why Your Role Matters As Principal Communications and Engagement Officer, you will lead the planning, delivery, and improvement of strategic engagement and communication initiatives supporting the objectives of the DAI team within CDSB. You will build and maintain strong relationships with Queensland Government agencies, DAI partners, and stakeholder communities to drive collaboration, information sharing, and uptake of DAI products and services. Working closely with the Insights team and other DAI units, you will coordinate stakeholder engagements, support key products, and provide high-quality tier one support. You will play a central role in promoting and enhancing DAI's core products and services, including the Queensland Government Digital Projects Dashboard, ICT Profiling Standard, and Digital Console, ensuring a customer-focused approach. Additionally, you will coordinate the collection of datasets from multiple agencies, informing whole-of-government visibility of digital assets, risks, and investments, while ensuring alignment with the ICT Profiling Standard and relevant data governance frameworks. Your work will contribute to the Queensland Government's commitment to transparency, data-driven decision-making, and improved public outcomes. Who You Are You bring strategic and hands-on engagement capability, advanced communication and product support skills, and the ability to build trusted relationships with diverse stakeholders. You have experience developing and implementing communication strategies, products, and engagement initiatives, and are comfortable navigating complex information environments. You are adaptable, client-focused, and able to manage competing priorities while delivering high-quality outcomes within tight timeframes. You are confident using digital tools that support communication, collaboration, and stakeholder management. You demonstrate leadership aligned with the Leadership Competencies for Queensland, including driving accountability, stimulating ideas and innovation, and fostering enduring relationships. You uphold the department's values of Customers First, Ideas into Action, Unleash Potential, Be Courageous, and Empower People through professionalism, integrity, and commitment to improvement. Our Benefits And Culture If you want to work with a values-led team and supportive leadership group committed to lifting the digital expertise of the Queensland public sector and supporting government's long-term capability needs, this is your chance! Detailed information about the role's responsibilities and requirements can be found in the Role Description attached to this advert. Applications will remain current for 12 months. Job Ad Reference: QLD/681796/26 Closing Date: Wednesday, 25 March 2026 Occupational group IT & Telecommunications Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Queensland Government team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading strategic engagement initiatives Building relationships with stakeholders Coordinating stakeholder engagements Key Strengths ️ Strategic engagement capability Communication strategies development Digital tools proficiency Leadership competencies ⚡ Adaptability Customer-focused approach A Final Note: This is a role with Queensland Government not with Hatch.
