This is a Out of School Hours Care / Program Manager role with TeamKids based in K'gari, QLD, AU TeamKids Role Seniority - mid level More about the Out of School Hours Care / Program Manager role at TeamKids Big News: TeamKids Educators Are Now Earning Even MORE! TeamKids has officially been approved for the Early Childhood Education & Care Retention Payment — meaning our REMARKABLE Educators now earn extra on top of their award wage. More recognition. More reward. More reasons to love what you do. All leadership positions at TeamKids are benchmarked against the size and complexity of each service. Final salaries are confirmed at offer stage and aligned with our internal salary bands and the Children’s Services Award. Who Are We? TeamKids is Australia’s premium provider of Outside School Hours Care (OSHC). We exist to excite, engage and entertain children before school, after school and during school holidays — delivering programs that kids (and families!) genuinely love. The Role: As Program Manager, you’ll work closely with a dedicated on-site leadership team, including a full-time Director of Service and a 2IC. At our service, your leadership isn’t from behind a desk, it’s on the floor, in ratio, side by side with your team. We set you up to shine This is a hands-on role where you’ll provide daily coaching, guidance, and practical support. You’ll be a familiar, trusted face for families and children, while also being the steady presence that ensures everything runs smoothly. Think of yourself as the captain of the ship, steering the course, supporting your crew, and ensuring everyone arrives safely and smiling. This is a permanent, full‑time role with 20 hours in ratio and flexible work‑from‑home options for your admin hours. Service Location: Located in Fraser, the service operates out of a half designated OSHC room, as well as a shared HIVE classroom for seniors as well as a fully equipped kitchen, access to the schools hall, undercover outdoor courtyard, fixed playgrounds and lovely grassed areas. Work Schedule In Ratio Hours Monday–Friday Before School Care: 7am - 9am After School Care: 3pm - 5pm Admin hours: approx. 18 You’ll Be Responsible For Actively supporting and guiding your team during contact hours Building strong relationships with children, families, and school leaders. Overseeing all communication with families and the school. Overseeing environment setup and ensuring engaging, inclusive programming Uplifting and training your team to build consistency and confidence Embedding routines and structures that create calm, predictable, and positive experiences Maintaining high standards of safety, compliance, and quality In short — you’ll make every day feel remarkable. What You Bring You’ll thrive with us if you are: ✅ A natural leader with a genuine passion for kids ✅ Energetic, enthusiastic, and still a big kid at heart ✅ A confident communicator with families, teams, and school leaders ✅ A positive problem‑solver with a can‑do attitude ✅ Excited to create enriching experiences for primary‑aged children ✅ Working towards or holding a Diploma-level qualification (ACECQA‑approved) The Perks We love what we do — and we make sure our people love it too. ✨ ECEC Grant Approved — earn an extra 15% with us! ✨ Flexibility — choose when/where you complete your admin hours ✨ Training & Growth — structured development, support & professional learning ✨ Huge Discounts — up to 95% off enrolment fees at any TeamKids service ✨ Wellbeing Support — confidential Employee Assistance Program ✨ Career Progression — 60% of our leaders are promoted internally ✨ Referral Bonuses — up to $500 for every friend you bring on board Ready to Make an Impact? Join a team that celebrates creativity, champions fun, and truly values the educators who make a difference every single day. Apply today — your next exciting chapter starts here! Our Commitment At TeamKids, child safety is our highest priority. All applicants undergo thorough background checks to ensure we build teams committed to protecting every child in our care. We proudly celebrate diversity and are an Equal Employment Opportunity employer. We value every individual, protect every child, and continuously strive to be better than yesterday Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the TeamKids team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Supporting and guiding your team ❤️ Building relationships Maintaining safety and quality Key Strengths Leadership ️ Communication Problem-solving Diploma-level qualification Enthusiasm Training and development A Final Note: This is a role with TeamKids not with Hatch.
