This is a Security Officer - Targeted role with Hunter New England Local Health District based in East Maitland, NSW, AU Hunter New England Local Health District Role Seniority - junior, mid level More about the Security Officer - Targeted role at Hunter New England Local Health District Help keep one of NSW’s busiest hospitals safe while supporting staff, patients and visitors every day. Employment Type: Permanent Full Time Position Classification: Security Officer Remuneration: $63,176.25 per annum super salary packaging Hours Per Week: 38 Location: John Hunter Hospital | Awabakal Country Requisition ID: REQ645251 Applications Close: Monday, 23rd March 2026 Master Licence Number: 407686382 Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion. Where You'll Be Working The John Hunter Hospital (JHH) is the major tertiary teaching hospital and referral centre for the Hunter New England Local Health District. Located in the coastal city of Newcastle, JHH is home to one of the busiest emergency departments in NSW and provides a broad range of medical and surgical services to a diverse population of more than 900,000 people. The hospital is currently undergoing an exciting transformation through the John Hunter Health and Innovation Precinct redevelopment, including the construction of a new Acute Services Building scheduled for completion in May 2026. As part of this dynamic and expanding environment, the Security team plays a vital role in maintaining a safe and supportive hospital campus for staff, patients and visitors. You’ll be part of a large, experienced security team working across the JHH campus, including areas such as the Emergency Department and the co-located Child and Adolescent Mental Health Unit. About The Role As a Security Officer at John Hunter Hospital, you will provide essential security services across the hospital campus. This is a fast-paced and highly visible role where your professionalism, situational awareness and communication skills will make a real difference. A typical shift may involve responding to requests for assistance from staff, patients and visitors, attending duress alarms, and supporting clinical teams during Code Black responses. You’ll provide a reassuring security presence in high-activity areas such as the Emergency Department and assist in managing challenging or potentially aggressive situations while working closely with clinical staff. No two days are the same, and your ability to remain calm under pressure and work collaboratively with healthcare professionals will be key to success in this role. About You To be successful in this role, you will bring: Experience working in a large or complex security environment Strong customer service skills and a professional, approachable manner Excellent communication and interpersonal skills The ability to follow clinical direction and work effectively within a multidisciplinary environment Confidence in managing and de-escalating aggressive or challenging behaviours Sound judgement and the ability to remain calm in high-pressure situations Experience in healthcare or similar environments is highly regarded, however many aspects of the role can be learned with the right attitude and willingness to develop. Support And Training You won’t be stepping into the role alone. New Security Officers receive structured support and guidance to help them settle into the team and develop confidence in the role. Support Includes On-shift mentoring and guidance from Senior Security Officers during your orientation period Team support from experienced security colleagues across the campus Mandatory Prevention and Management of Violence and Aggression (PMVA) training Ongoing learning opportunities through My Health Learning (MHL) Annual Performance Development Reviews (PDRs) to support feedback, development and career growth Requirements Current NSW Security Licence 1A including Senior First Aid Certificate with a Certificate II in Security Operations. Eligibility to drive in NSW. Ability to work a 24/7 roster. What We Can Offer You At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer: Opportunity for overtime shifts for full-time staff Ongoing training and professional development opportunities Sustainable Healthcare: Together towards zero Proximity to shopping and other services Monthly Allocated Days Off (for full-time employees) 4 weeks annual leave (pro-rata for part time employees) Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance Salary packaging options - up to $11,600 plus novated leasing Fitness Passport for health and well-being - discounted gym options for you and your family Employee Assistance Program (EAP) for staff and family members Additional Information An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies. Casual opportunities may also be available. To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. We are unable to accommodate visa sponsorship for applicants requiring a visa for this position. Need more information? Click here for the Position Description Find out more about applying for this position For role related queries or questions contact Rodney Prouse on Rodney.Prouse@health.nsw.gov.au Information For Applicants Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support. AboriginalEmployment Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Hunter New England Local Health District team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Key Strengths A Final Note: This is a role with Hunter New England Local Health District not with Hatch.
