Senior Licensing Officer (MIS21048, ) 2 Permanent Appointments Are you detail‑focused, customer‑centred and ready to take on a role that combines assessment, coaching and day‑to‑day coordination? Join our supportive team where you’ll play a key role in delivering high‑quality licensing services that protect the Western Australian community. You’ll work closely with colleagues to assess applications, guide and coach staff, provide accurate customer service, and contribute to the smooth day‑to‑day coordination of team operations. In this collaborative environment, your attention to detail, strong communication skills and commitment to integrity will help uphold regulatory standards while supporting the capability and effectiveness of the team. Would you like to work in a genuinely exciting, flexible and friendly work environment? We offer a range of benefits, including flexible working hours and working at home, to help support you and get the best results possible for our community. We also value diversity and appreciate every individual’s perspective, bringing together a diverse and inclusive workforce to drive innovation and success. Whether it is enabling good governance to local communities, regulating racing, gaming and liquor activities, resolving consumer and trade disputes, monitoring compliance, protecting workers’ health and safety, or rolling out new technology to provide better customer service, LGIRS is committed to delivering for the benefit of WA and future generations. The role As the Senior Licensing Officer, you will be part of a dynamic team responsible for assessing, processing and auditing both routine and more complex licence, registration, permit and security card applications. Drawing on your strong attention to detail, ability to interpret legislation and commitment to high‑quality customer service, you will play a key role in ensuring applicants meet statutory requirements and in upholding the Department’s commitment to protecting the Western Australian community. Your well‑developed communication skills, combined with experience using databases, coordinating administrative processes and guiding others, will be central to your success in this role. You will contribute to efficient service delivery by supporting day‑to‑day team operations, providing coaching and advice to colleagues, and ensuring accurate, timely and compliant outcomes across all licensing activities. Please refer to the Job Description Form (JDF) attached for further information regarding the position, including any specific requirements, leadership capabilities and pre-employment checks which will be assessed as part of the selection process. While this selection process will initially be used to fill the above vacancy, it may also be used to fill other similar vacancies (permanent, fixed-term, full-time or part-time) within the department for the next 24 months, from the date that the recruitment breach period has been finalised. Eligibility To be eligible for a permanent appointment , applicants must be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia at the time of application. Applicants with a valid visa to work and live in Australia for a specific duration may be assessed and considered suitable for similar fixed term vacancies that arise. To be eligible for fixed term employment you must be an Australian citizen, permanent resident, have a visa to live and work indefinitely in Australia or have a valid visa to live and work in Australia for the duration of the fixed term employment at the time of application. Should a qualification be required for this position, applicants must provide their certification and/or academic transcripts to verify relevance to the job requirements. Qualifications obtained outside of Australia must be provided with an assessment from the Overseas Qualifications Unit to ensure they meet Australian Standards (this is a free service). To work for LGIRS, you must consent to a Nationally Coordinated Criminal History Check and obtain a clearance before you start. If deemed suitable, LGIRS will coordinate and pay for your NCCHC as part of your pre-employment checks. More information about eligibility requirements can be found on the Job Description Form. Further information Please contact Shayne Lecerf, Principal Licensing Coordinator on ( or via or visit our website. You can also keep up to date on LGIRS achievements and activities by following us on LinkedIn. How to apply We ask for you to provide: A detailed resume outlining your key achievements, work history, education and professional development and covering letter of no more than two (2) pages, addressing the following role specific requirements; Ability to interpret and apply legislation. Ability to identify solutions to routine administrative problems. Proficient computer skills including a working knowledge of databases, spreadsheets and word processing. Shortlisted applicants will have their skills and experience in relation to the remaining role specific requirements and leadership behaviours assessed in further stages of the recruitment process. The complete list of role specific requirements and expected leadership behaviours can be found in the attached Job Description Form. In the attached Applicant Information Pack , we offer further information on how to apply, and the range of incentives offered to employees who work with LGIRS. If you have any questions about employment conditions or the application process, or require any technical support when submitting your application online, please contact Claire Hodges, Recruitment Officer on ( or email . To submit your application, click on the “Apply for Job” button at the bottom of this page. You will be asked to complete several questions, before attaching your resume and covering letter (where appropriate). Supporting diversity and inclusion The department is committed to building and maintaining an inclusive and supportive workplace. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our department. Our department is an equal opportunity employer, supported by the Equal Opportunity Act 1984 (WA), preference may be given to Aboriginal and Torres Strait Islander peoples, people with disability, people of diverse sexualities and youth. We are proud to be recognised as an Inclusive Employer for by Diversity Council Australia. Learn more about our commitment to diversity and inclusion here. We use the National Relay Service (NRS) to ensure we are accessible to people who are deaf or have a hearing or speech impairment. NRS can help you connect with us on: TTY/voice calls – Speak & Listen – SMS relay – If you have any access needs that may require adjustment to allow you to fully participate in the application and interview process, including alternate methods of communication, or to request a document in an alternative format please contact us at . CLOSING DATE: 4.00 pm on Wednesday , 25 March 2026 (WST) Please ensure you allow yourself sufficient time to lodge your application online as late applications will not be accepted . It is your responsibility to ensure your application is submitted on time. We look forward to receiving your application and considering you for this exciting opportunity to join our team. Attachments - Applicant Information Pack.pdf - Job Description Form.pdf You can view and print these PDF attachments by downloading Adobe Reader.
