Permanent part-time opportunity based in Ryde (2 days per week) Salary Packaging: Package up to $9,000 of your pre-tax income and boost your take-home pay Fitness Passport: Discounted access to gym and aquatic centres Health Insurance: Exclusive HCF discounts NSW Health and NSW Health AHO Employees: Transfer your accrued leave entitlements and continue to receive pay and entitlements in line with the relevant NSW Health State Award About us At Royal Rehab Ryde we’re redefining health and wellbeing. We offer a comprehensive range of specialist rehabilitation services for both public and private patients. Our team provides expert care for individuals with neurological conditions including stroke, traumatic brain injury, spinal cord injury, Parkinson’s disease, multiple sclerosis, and more. We also deliver orthopaedic rehabilitation, post-operative care, and general reconditioning. Services are available across both inpatient and outpatient settings, ensuring continuity of care and tailored support throughout the recovery journey. We offer a vibrant, inclusive culture that values your expertise. About the role Join the team at Royal Rehab Private Hospital and play an important role in keeping our services running smoothly. As an Administration Officer , you’ll provide essential clerical support to the hospital, helping ensure day-to-day operations are efficient, organised and responsive. In this fast-paced role, you’ll manage a variety of administrative tasks including data entry, telephone communication, document preparation, clinical record collation and general office support. Working closely with managers and senior staff, you’ll be a key part of the team that helps deliver a seamless experience for patients, staff and visitors. This role is perfect for someone passionate about making a difference in a collaborative, dynamic environment. If this sounds like you, apply now! Key responsibilities include: Provide a warm, professional first point of contact and deliver exceptional reception and customer service to patients, staff and visitors. Accurately enter and maintain patient information across hospital systems to support efficient patient flow and outcomes. Manage and maintain patient medical records, ensuring files are complete, organised and compliant with hospital standards. Coordinate administrative tasks including document preparation, filing, scanning, mail distribution and general office support. Respond to and direct non-clinical enquiries, manage phone communications and assist with scheduling external appointments. Support ward operations by assisting with patient admissions and discharges, maintaining supplies and fostering a positive, customer-focused environment. About you We seek a self-motivated and friendly individual with: Essential Criteria: Recent medical reception experience. Excellent communication, writing and interpersonal skills and professional telephone manner. Excellent customer service skills and patient focus. Excellent organisational, time management, prioritisation and administrative skills. Ability to operate in a fast-paced environment. Demonstrated high level administrative and computer skills including competent in the use of all Microsoft Officer Programs, Windows-based software including Word, Excel and Access databases, email programs, eMR, etc Demonstrated capacity to work independently as well as in a team. Excellent ability to manage referrals and appointments. Ability to collate, coordinate and distribute activity and billing statistics. Your Royal Rewards Salary Packaging: Lower your taxable income and increase your take-home pay Benefits: Fitness Passport & HCF Private Health Insurance discounts Maxxia Rewards: Enjoy a huge range of discounts through our salary packaging partner Career growth: Genuine career opportunities Work life balance: Flexible work arrangements Salary: Competitive remuneration Employee Assistance Program: Access to professional counselling and coaching for you and your immediate family Leadership: Supportive and experienced leadership team Culture: Friendly and close-knit team environment NSW Health and NSW Health AHO Employees: Transfer your accrued leave entitlements and continue to receive pay and entitlements in line with the relevant NSW Health State Award We know diversity makes Royal Rehab Ryde a great place to work, and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from all members of our community, including Aboriginal and Torres Strait Islander peoples, LGBTIQA individuals, people with disability, and those from culturally and linguistically diverse backgrounds. If you require any adjustments to participate equitably in the recruitment process, or to support you in the workplace should you be successful, please let us know. We are committed to creating an inclusive and accessible environment where all individuals can thrive. What’s next If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us! Please note, only applicants that address this essential criteria will be considered . Visit our Royal Rehab Ryde careers page for more information: www Royalrehabgroup.com.au/careers/ The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, employment history and referee checks. Further Enquiries: Romavilla Moje, Clinical Operations Manager Phone: (02) 9808 0549 Email: Romavilla.Moje@royalrehab.com.au Application Close Date: Wednesday 1st April 2026
