We are currently seeking an experienced Onsite & Technical Support Specialist to join a high-performing enterprise technology team on a 6-month contract. This is an excellent opportunity for a customer-focused IT professional who enjoys hands-on support, stakeholder engagement and delivering high-quality technology outcomes in a large corporate environment. The Role As a Specialist 2 within the Onsite & Technical team, you will play a key role in delivering exceptional end-user technology support across hardware, software and workplace systems. Key responsibilities include: Providing premium onsite technology support to business stakeholders Managing incidents and service requests in line with SLAs and KPIs Hardware deployment, configuration and troubleshooting Supporting Microsoft Windows environments and O365 applications Supporting Apple devices and mobile technologies Assisting with asset and inventory management Contributing to small projects, technical upgrades and continuous improvement initiatives Applying ITIL best practices across Incident, Problem, Change and Configuration Management You will be the face of IT onsite, delivering professional, customer-centric service while maintaining strong relationships across the business. About You To be successful in this role, you will have: 3 years’ experience in a Service Desk or Onsite Support role within a corporate ICT environment Strong experience supporting desktop hardware, operating systems, smartphones and printers Solid knowledge of Microsoft Windows OS and O365 Experience supporting Apple environments Strong troubleshooting and analytical skills Excellent communication and stakeholder engagement capability Ability to manage competing priorities and work autonomously Sound understanding of ITIL processes Driver’s licence (required for NZ roles, desirable in AU) What’s on Offer $425 per day contract 6-month engagement Enterprise environment Supportive and collaborative team Opportunity to contribute to ongoing technology improvement initiatives If you are a proactive IT support professional who thrives in fast-paced environments and takes pride in delivering outstanding service, apply now or contact ray.stewart@talentinternational.com for a confidentai discussion
