Initial Contract Until End of June 2026 | Potential To Extend Footscray Location | 3 Days Office – 2 Days WFH Utilities | Providing BPO Training The Role: The BPO Trainer will be responsible for developing and delivering training content to internal staff and external partners. The Responsibilities: Collaborate with the program and change teams to scope training needs and delivery requirements. Develop comprehensive, re-usable, and innovative training materials based on worked instructions to support business and program learning objectives. Deliver training to BPO partner and internal staff and resources. Engage with SMEs and stakeholders to evaluate readiness and manage resistance. Collaborate with internal and external communications teams to ensure alignment across internal and external audiences. Skills & Experience Required: A minimum of 7 years of experience as a IT or BPO Trainer developing training materials and conducting training workshops. Excellent communication and problem-solving skills, with the ability to operate effectively in fast-paced, high-pressure environments. Ability to deal with ambiguity, change risks and issues up and down the line. Prior experience delivering training to Business Process Outsourcing (BPO) is strongly desirable. Prior experience working within utilities sector is highly regarded. What’s in it for you: Initial Contract Until End of June 2026 | Potential To Extend Footscray Location | 3 Days Office – 2 Days WFH Utilities | Providing BPO Training Apply today and Jimmy Nguyen will reach out to disclose further information.
