Purpose As Design & Delivery Manager, you will oversee a pipeline of refurbishment projects that enhance the presentation, quality and long-term value of our hotel and apartment assets. You’ll collaborate closely with operations, suppliers, owners and internal specialists to ensure projects are delivered to brand, budget and quality standards, with minimal operational disruption. Key Responsibilities Lead, plan and oversee the tendering and delivery of multiple refurbishment projects simultaneously to ensure the Accor standards are met, project deadlines and opportunities are met and utilizing company tools and system to track and report status Shape project methodologies and ensure consistent planning, quality control and delivery Provide clear communication and Work closely with various stakeholders, including company owners, internal stakeholders and external consultants to ensure design solutions and project efficiency are met Develop detailed programmes of work that align with occupancy constraint Liaise with commercial suppliers to ensure quality, compliance and service continuity Undertake regular quality and safety inspections. Ensuring compliance with brand standards and operational effectiveness by reviewing documentation and facilitating the appropriate process Develop and articulate conceptual design ideas and brand guidelines, effectively presenting and convincing stakeholders and property owners Oversee and support prototyping processes (e.g., Mock-Up Rooms, FF&E), providing recommendations on construction quality and workmanship to ensure compliance with Brand and Product Standards prior to completion. Including Managing prototype installations and coordinate feedback with relevant stakeholders Strong knowledge in Interior Finishes, FF&E specifications, and cost efficiency Identify construction defects and drive timely resolution of handover issues Prepare Operating & Maintenance Manuals, including warranty and care information Support, mentor, and grow the capability of Project Managers and Project Coordinators Contribute to accurate reporting and achieve revenue and profitability targets Skills & Experience Minimum 6 years management experience in Hotel Hospitality refurbishment, construction, interior fit-outs or similar environments. Commercial or Multi-Residential experience would be highly advantageous. Australian industry experience is mandatory Experience in developing Procurement and Delivery strategies, tendering & contractual frameworks and commercial delivery Experience in Project Management and Interior & FFE Fit-out. Ability to read and interpret interior& FFE shop drawings A Bachelor’s or Master degree in Project Management, Interior Design or Construction. Strong business acumen and strategic thinking relative to business with experience Ability to present, negotiate, relationship-building skill and be flexible when appropriate Ability to navigate complex stakeholder environments and drive positive outcomes Strategic thinking with the ability to plan mid- to long-term Flexibility, high energy and a genuine passion for hotel design, operations and asset performance Require a Portfolio submission highlighting past projects and involvement
