Are you committed to bringing your best to life every day? At Acenda, we draw on over 135 years of heritage to empower a brighter future with security and confidence. Our values-driven business strives for high performance and growth as we look towards the future. As part of the global Nippon Life Group, we will enhance our capabilities and further strengthen our enduring commitment to putting customers at the heart of everything we do. And to support our partners to do the same. We believe that when people have the support, clarity, and confidence they need, they can do their best work and build a future they’re proud of. We encourage our people to take life on – inside and outside of work – to grow and make a real impact for our customers, partners, and each other. The role The Business Development Associate supports the growth of Acenda Life’s retirement income solutions by driving adviser engagement, pipeline progression, and sales execution support. The role focuses on converting activity into outcomes by assisting advisers through the advice and implementation process, supporting the Business Development Managers and ensuring opportunities progress efficiently from enquiry through to banked business. This is a commercial, execution-focused role suited to someone building deep capability in retirement income distribution and adviser engagement. Your responsibilities will include: Support retirement income sales delivery, contributing to premium, policy, and activity targets by progressing opportunities through the sales funnel. Own and actively manage the maturing annuity pipeline, engaging advisers ahead of maturity dates to support retention, reinvestment, and continuity of client income solutions. Manage and progress pipeline opportunities, including follow‑ups, SOA tracking, documentation coordination, and conversion support through to banked business. Partner closely with BDMs and Retirement Income Leads, preparing for adviser meetings, following up actions, and ensuring momentum is maintained post‑engagement. Engage directly with advisers, responding to enquiries, supporting quote activity, and assisting advisers to navigate implementation requirements. About you You have experience in sales support, adviser services, or adviser call‑centre environments within wealth management, retirement, insurance, or financial services. You’re highly organised, commercially minded, and comfortable managing multiple enquiries and opportunities while maintaining strong follow‑through and attention to detail. You’re a confident communicator who enjoys engaging advisers via phone, email, and virtual meetings, and you take a disciplined approach to CRM and pipeline management. You are RG146 compliant for retirement and investment products, or willing to obtain. Exposure to retirement income products (such as annuities, pensions, or income strategies) and tertiary qualifications in commerce, finance, or a related field will be highly regarded. Bringing our best to life - why join us? We do work that makes a genuine difference to our customers, partners and community. We have a supportive, inclusive and flexible team culture, including hybrid working. We support your growth and development, and careers across our business units and teams that are as unique as our people. We reward and celebrate our successes, through our incentive and recognition programs. We offer tools, resources and benefits to support your wellbeing, including additional lifestyle leave. We connect and celebrate our diversity at work through our social committees and employee groups, and we contribute to our community with paid volunteer leave and through our Reconciliation Action Plan and sustainability commitments. We celebrate the diversity of our customers and community, and we embed diversity, equity, inclusion, and belonging into how we do business. We encourage applications from people of all backgrounds, cultures, experiences, and identities. Should an applicant be the preferred candidate, background checks (including Federal Police Checks, Employment checks, ASIC banned and disqualified persons and Bankruptcy checks) will be completed prior to the candidate's employment being confirmed. The outcomes of the background checks do not automatically bar candidates, however they will be assessed against the inherent requirements of the position.
