• Join a team where your expertise will contribute to shaping sustainable IT solutions in a growing sector • Make a difference every day – join a purpose-driven organisation that supports aged care, home care, disability services and community programs across Victoria • Unlock exceptional benefits – enjoy generous salary packaging options that boost your take-home pay The Role The Dynamics 365 / Power Automate Engineer is responsible for the support, configuration and ongoing development of the organisation’s Dynamics 365 CRM platform, with a strong focus on business process automation using Power Automate. The role ensures stable day-to-day operations while delivering workflow automation, system enhancements, and integration support that improve efficiency, data quality and user experience. Please note this role is required to be onsite 4 days per week. Key Responsibilities • Develop and customise solutions to meet business requirements using Dynamics/Power Automate tools • Design and implement workflows, plugins, and custom scripts to enhance CRM functionality and provide process improvements • Work with the integration team to integrate Microsoft Dynamics, including customisation within Dynamics. • Troubleshoot flow failures, connector issues, and performance problems • Manage and maintain Dynamics environments, ensuring data integrity and security. • Perform regular maintenance tasks, including backups, updates, and patching. • Manage user access and permissions, ensuring compliance with organisational policies. • Provide training and support to end-users to ensure effective utilisation of the Dynamics suite of applications • Work closely with business stakeholders to understand their data needs and translate them into technical requirements. • Collaborate across the Technology teams to ensure alignment and integration of data initiatives Selection Criteria Essential: • Bachelor’s degree in computer science, Information Technology, or a related field • Proven experience in CRM Dynamics development, and Power Automate development and management • Expertise in CRM Dynamics coding, customization, and integration • Proficiency in building and managing Power Automate solutions • Excellent problem-solving skills and the ability to troubleshoot technical issues • Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders • Ability to manage multiple tasks and projects simultaneously, while meeting deadlines • Detail-oriented with a commitment to delivering high-quality work Desirable: • Experience with scripting languages such as PowerShell, JavaScript and Python • Microsoft Certified: Power Platform Functional Consultant (PL-200) • Microsoft Certified: Dynamics 365 Fundamentals (MB-910) • Experience building AI Agents Why Work at VMCH? • Maxxia Salary Packaging (Not for profit) • Converge Employee Assistance Program & Financial Coaching • Medibank Member Perks • Discounts Galore! • Learning & Development • School Holiday Programs • Free Fitness Classes Back to job listing
