Manage client enquiries, onboarding, assessments, and HCP coordination First point of contact, liaise with services/providers and handle inside sales Support Wheatbelt territory from Perth base, expanding referral networks Your next employer Join a dynamic home care provider delivering aged care and disability services across Perth and the Wheatbelt region. Based in Perth, this role supports a growing territory with a focus on compassionate, client-centred care. Ideal for those with community support experience ready to tackle industry challenges, grow networks, and bring sales energy to client services. The exciting opportunity Serve as first point of contact for prospective/existing clients: manage enquiries, create profiles, follow-ups, budget calculators, and HCP agreements. Conduct assessments, advocate in My Aged Care calls, process package changes/discharges, and escalate issues to operations. Coordinate services with third-party providers (allied health, meals, etc.) and monitor delivery against care plans. Handle office admin, CRM data, inside sales processes, and business development—attending expos, building referral packs, and generating leads. Expand networks across Wheatbelt territory, identifying opportunities and reporting on enquiries/conversions. Ensure compliance, documentation, and continuous improvement while mentoring peers in a collaborative culture. Bring sales flair to resolve teething issues, onboard smoothly, and grow client base with your coordinator background. What makes this role great Competitive salary $80k-$100k (DOE) for a role blending client support, admin, and sales in a high-impact territory. Perth-based with Wheatbelt focus, perfect for community pros expanding networks without full regional travel. Tackle real industry challenges with autonomy, using your support worker/coordinator know-how to drive growth. Join a values-led team emphasising care, compassion, respect, contribute to onboarding excellence and client advocacy. Opportunities for professional development, peer mentoring, and visibility in expos/community events. Stable role supporting business expansion in aged/disability home care, with tools like VisualCare CRM. About you TAFE/tertiary quals plus experience in office mgmt; CERT III in aged/disability/home care advantageous (EN/RN considered). Community support worker/coordinator background with aged care/disability knowledge—ideal for sales transition. Skilled in client enquiries, onboarding, advocacy, HCP processes, CRM (e.g., VisualCare/SharePoint), and inside sales. Transparent, relationship-builder who expands networks and handles Wheatbelt logistics from Perth. Strong comms, problem-solving, organisation; proficient in admin, reports, compliance, and stakeholder liaison. Current Police Clearance, First Aid/CPR, driver's licence/vehicle; right to work in Australia. What next Shortlisting will commence immediately. For more information about this rewarding opportunity, call Kiran on or email your CV to . No cover letter required. We are the leading recruitment agency for aged care and community services in WA. For a confidential discussion about clinical or management opportunities in residential aged care, home care, or disability, please also contact Kiran.
