Lead a national workplace portfolio for an innovative organisation shaping the future of work. Your new company Join a forwardthinking organisation committed to delivering a marketleading workplace experience across a diverse office portfolio. This business is known for its strong culture, collaborative leadership, and focus on reimagining how people work. With a national presence and a clear strategy for continuous improvement, the organisation invests in innovation, technology and service excellence to support both client and employee experience. Your new role As the Workplace Services Leader (Senior Manager), you will oversee operations across several key offices, ensuring a seamless, highquality and clientcentric workplace environment. You'll lead the workplace operations function spanning facilities, client services, mailroom, service delivery and corporate hospitality while driving strategic initiatives that enhance the built environment and operational efficiency. Key responsibilities include: Leading workplace operations across multiple metro sites Defining and delivering a strategy centred on excellence, agility and client experience Partnering with senior leaders to advise, influence and execute workplace priorities Identifying and implementing new ways of working, with a focus on innovation and technology Using data and insights to guide resource utilisation, reporting and strategic decisions Developing high-performing teams and fostering a culture of care, integrity and improvement Managing relationships with outsourced service providers to ensure exceptional outcomes Supporting firm wide initiatives and contributing to businesswide strategic projects What you need to succeed 10 years' senior leadership experience in workplace, facilities or corporate servicesA proven track record in delivering transformational outcomes and continuous improvementExperience operating within a complex corporate or professional services environmentStrong strategic capability with the ability to translate goals into operational outcomesExcellent communication, stakeholder engagement and influencing skillsDemonstrated commercial acumen and confidence using data for decision-makingExperience across one or more of the following:Commercial property and lease managementWorkplace operations within agile environmentsCorporate hospitality or events managementProject management capability and experience working crossfunctionallyRelevant tertiary qualifications (postgraduate desirable) What you will get in return A senior leadership role with genuine influence across a national workplace portfolioOpportunity to shape and elevate the workplace experience for thousands of employeesA culture that encourages innovation, curiosity and reimagining the possibleThe ability to lead high-performing teams and drive meaningful improvementsExposure to senior stakeholders across the organisationA competitive salary package and strong organisational commitment to development What to do next For more information on this role, contact Thom Grew on 0280626162 or email your resume to thom.grew@hays.com.au. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.2977016
