This is a Mortgage Processing Officer role with NGM Group based in Newcastle, NSW, AU NGM Group Role Seniority - mid level More about the Mortgage Processing Officer role at NGM Group We’re excited to offer a permanent, full-time opportunity within our Lending Operations team, supporting Greater Bank products. Reporting to the Mortgage Processing Manager, you’ll become part of a collaborative, high-performing team in a dynamic, fast-paced environment. Your role will focus on ensuring loan documentation is accurate and compliant, while delivering exceptional service to both internal and external customers. What will your key responsibilities include? Ensuring compliance of loan documentation in accordance with Greater Bank’s policies, procedures, and legislative requirements. Authorising loans ready for funding and coordinating settlement arrangements, including the certification of title. Reviewing security documentation to protect Greater Banks’ interests and verification of loan conditions being met. Ensuring the continuous, timely, and accurate workflow of documentation to meet service standards. What are we looking for? Demonstrated commitment to delivering high-quality customer service. Strong computer literacy, with proficiency across the Microsoft Office suite. Ability to work effectively within a fast-paced team environment while also managing tasks independently. Proven attention to detail with a high level of accuracy. Experience within a lending or loans administration environment. Exposure to a conveyancing environment, including conducting settlements and preparing documents for registration, is highly regarded but not essential. What can you expect from us? NGM Group employees can take advantage of the following work perks: Health and wellbeing; Fitness passport, corporate health insurance and annual flu vaccination. Lifestyle and giving back; Hotel discounts, 18 weeks paid parental leave, two community volunteers days and three recreational leave days per year. Professional advancement; Flexible work arrangements, recognition programs and employee referral program. About usWe’re NGM Group, and we offer retail banking services to more than half a million Australians under the brands Greater Bank and Newcastle Permanent. We have fresh energy and big goals for our customers, and our people are key to us achieving this success. If you’re ready to be part of a team that puts the customer first and enjoys a challenge as the path to growth and innovation, then … we want you! Collectively, we’re the largest customer-owned bank based on net assets and the 10th largest Australian-owned bank for household deposits. A financial powerhouse headquartered in the Hunter, we have a workforce of more than 1,800 people and total assets of more than $20 billion. Click here to learn more about NGM NGM Group is committed to delivering trusted banking to enable our customers and communities to thrive. We do this by leading with heart, doing the right things in the right way, and by maintaining high standards of ethical behaviour in everything that we do. All applicants are therefore required to undergo a skills assessment, comprehensive background check, Bankruptcy Check and a National Police Check. We are also working to reflect the vibrant communities we serve. We believe in creating an inclusive, diverse, and supportive workplace where everyone can thrive. If you require adjustments to be made during the recruitment process or would like to discuss any accessibility requirements, your Talent Acquisition Partner will be happy to engage in a confidential discussion and assist. Your unique talents and perspectives are what make us stronger. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the NGM Group team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ✅ Ensuring compliance Authorising loans Reviewing documentation Key Strengths Customer service Computer literacy Attention to detail Lending experience Conveyancing exposure A Final Note: This is a role with NGM Group not with Hatch.
