This is a Security Officer and Control Room Operator role with Securecorp based in QLD, AU Securecorp Role Seniority - junior, mid level More about the Security Officer and Control Room Operator role at Securecorp Brief Description About the Role Securecorp currently has an outstanding opportunity for a Security Officer to provide exceptional customer service and emergency response at a retail site based in Helensvale. This is a full-time permanent position working a 4 days on / 4 days off roster, consisting of 12-hour shifts across days and nights. The role is paid at Level 4 under the Security Services Industry Award, plus First Aid allowance. Benefits Full-time permanent position Level 4 pay rate First Aid allowance 4 on / 4 off roster (12-hour shifts – days & nights) Annual Award rate reviews Access to Employee Assistance Program (EAP) Access to wellbeing platform with free health checks Exclusive discounts (Apple, Fitness First, HelloFresh, Google Store, Booking.com & more) Employee rewards and commendations Ongoing career development and advancement opportunities Key Responsibilities Provide a high level of security and customer service Guard, patrol, monitor and control assigned premises Respond to emergencies, alarms and calls for assistance Assess and manage situations of risk Conduct access control duties Perform CCTV control room operations Complete incident reports and maintain accurate data logs Skills & Experience Current Security Licence Control Room Licence and Crowd Control endorsement Current First Aid & CPR certification Impeccable presentation Flexibility to work rotating rosters including nights and weekends Strong verbal and written communication skills Ability to work effectively within a team Professional attitude with a positive and proactive approach About The Company Securecorp is a successful, progressive, and award-winning national provider of premium security, cleaning, electronics, and monitoring services. We operate across a broad range of industries including retail, major events, corporate sites, aviation and more. Guided by our core values of reliability, integrity and results, we are committed to providing stability, growth, and professional development opportunities to our employees. If you believe you have what it takes to be part of the Securecorp team, apply now — these positions will fill quickly. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Securecorp team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Providing high-level security and customer service ️ Guarding, patrolling, monitoring and controlling assigned premises Responding to emergencies, alarms and calls for assistance Key Strengths Current Security Licence ♂️ Control Room Licence and Crowd Control endorsement Current First Aid & CPR certification A Final Note: This is a role with Securecorp not with Hatch.
