This is a Showroom Consultant role with Aidacare Pty Ltd based in Townsville City, QLD, AU Aidacare Pty Ltd Role Seniority - junior, mid level More about the Showroom Consultant role at Aidacare Pty Ltd About The Role In this role, you will build strong customer relationships through face-to-face service in our showroom by demonstrating product knowledge and equipment. Increasing sales and customer satisfaction by working with customers and ensuring a positive experience. Role Title: Showroom Consultant Location: Townsville, Queensland, Australia Hours: Monday – Friday, Full Time Permanent Reporting: Branch Manager Essential Skills & Qualifications Previous customer service or industry experience preferred, but not essential Excellent verbal and written communication skills are essential Adept at navigating computer systems to manage customer interactions and records Ability to remain composed in a fast-paced work environment and under pressure Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check) Duties & Responsibilities Greet customers delivering excellent customer service with a sales-focused approach Resolve customer questions and concerns in an efficient manner Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business Maintain showroom inventory and presentation as required Benefits Employee discounts on Aidacare health equipment products and services Quarterly incentive scheme Employee Assistance Program to support mental wellness Benefits package includes discounts for retail, insurance, gym and more Comprehensive training program to equip you with the necessary skills and knowledge How To Apply Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers! About The Company Aidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia. Share Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Aidacare Pty Ltd team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Greeting customers ❓ Resolving customer inquiries Maintaining showroom presentation Key Strengths Customer service experience ️ Communication skills Computer navigation skills A Final Note: This is a role with Aidacare Pty Ltd not with Hatch.
