About the Company Our client is a family-owned fleet management organisation located on St Kilda Road. With an operations team of 12, they endorse a hands on & collaborative environment with fantastic learning & development opportunities. They are continuing to grow and so require an Administration & Customer Support Officer to support their Fleet Management & Settlements teams. Please note the organisation will be moving into a new office in the CBD in July this year. About the Role Working across both the Fleet Management & Settlements teams, this role Is integral to the success of the business and smooth running of operations. This is a complex industry that requires the ability to grasp a variety of concepts, so a switched on and detail-oriented nature is essential. Your role will be a mix of Administration , Accounts and Customer Support. This is a temporary role commencing ASAP and for the right candidate it has the view to convert into a long term permanent position. They operate Monday-Friday, 38-hour week, 2/3 days in office 3 from home per week (once training is complete). Duties Some of your key duties will include: Processing client reimbursements and lease settlements in the system End of lease account reconciliations Responding to customer enquiries via phone and email, resolving any frustrations or disputes Forwarding Payout letters to customers and responding to payout enquiries General administrative tasks and projects wherever required Skills & Experience To be a successful candidate you must have: Previous experience in an Administrative role - 2/3 years minimum Previous experience providing exceptional Customer Service A system and technology savvy approach Exceptional attention to detail, initiative & adaptability Have full working rights in Australia Be immediately available to start! Culture & Benefits Hybrid working model offered! Be part of a stable and growing business! Opportunity to convert into a permanent long-term position! Apply Today Please send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Reference No: 06810-0013395353 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
