Introduction: Family Intervention Worker Location: Townsville SCHADS Level 4 | Intensive Child Protection Support Are you passionate about walking alongside families during some of their most vulnerable moments? Centacare North Queensland is seeking a compassionate and skilled Family Intervention Worker to provide intensive in-home support to families engaged in the Child Protection system. This is a meaningful opportunity to make real impact — strengthening parenting capacity, improving safety outcomes, and supporting family reunification. Description: About the Role As a Family Intervention Worker, you will: Deliver trauma-informed, evidence-based family interventions Work intensively with families (5–20 hours per week) Complete risk and safety assessments Develop and review intervention plans aligned with Child Safety case goals Model practical parenting and household skills Provide supervised contact and detailed reporting Collaborate closely with Child Safety and other service providers This role requires resilience, professionalism, and the ability to build rapport while maintaining clear boundaries. Benefits you will enjoy SCHADS Level 4 Salary from $88,099.44 (pro rata) plus $2500 pa above award allowance (pro rata) Salary packaging benefits up to $15,900 plus $2,650 entertainment allowance with Eziway Salary Packaging 5 Weeks Annual Leave pa 17.5% leave loading - that is one week extra 1 day Birthday Leave Sign on bonus of $200 Investment in professional development and training Extra Loyalty Leave - 1 additional week of paid leave at both 5 and 6 years of continuous service Bonus Leave when you reach the top pay point within your level Wellbeing support including Medibank discounts and access to a new Wellbeing app called Sonder CCNQ pay for your Queensland Blue Card and NDIS Worker Screening Card Skills and Experiences: About You You will have: A relevant degree qualification in Social Services Strong understanding of child protection, trauma and family systems Experience working with complex family dynamics Ability to undertake risk assessments confidently High-level communication and documentation skills A current driver licence and required clearances (Blue Card & NDIS Worker Screening) Experience working with Aboriginal and Torres Strait Islander communities is highly valued. Ready to make a difference? If you’re passionate about supporting families and creating safer futures for children, we’d love to hear from you. Apply now and join a team making real impact in North Queensland. Centacare North Queensland may commence shortlisting and appoint a suitable candidate prior to the advertised closing date. Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.
