This is a Program Manager role with NEP Group, Inc. based in Melbourne, VIC, AU NEP Group, Inc. Role Seniority - mid level More about the Program Manager role at NEP Group, Inc. Our Company NEP Group is a world leader in live and broadcast production services, supporting premier events across sports, entertainment, and live events. Our teams design and deliver cutting-edge technical solutions that bring content to audiences worldwide. Within NEP, the TFC team plays a critical role in orchestrating complex multi-platform workflows, ensuring seamless integration between technology, operations, and clients. NEP Australia is currently looking for a Program Manager to join our team at the Andrew’s HUB in Southbank! The position The Program Manager – TFC will oversee and coordinate a portfolio of projects and initiatives that deliver new projects, efficiency, and service excellence across NEP’s production ecosystem. This role requires a strong blend of strategic program leadership, and stakeholder management to ensure alignment between engineering, operations, and client delivery. Key Responsibilities But Not Limited To Program Leadership: Lead the planning, execution, and delivery of major TFC programs, ensuring alignment with business goals and timelines. Stakeholder Coordination: Collaborate closely with engineering, broadcast operations, IT, and client-facing teams to manage dependencies, risks, and cross-functional communication. Governance & Reporting: Develop program dashboards, track KPIs, and report on milestones, risks, and outcomes to senior leadership. Change Management: Drive organizational readiness for new systems, tools, or workflows introduced by the TFC team, ensuring adoption and training across departments. Process Improvement: Identify and implement process efficiencies in project delivery, communication flow, and resource management within the TFC portfolio. Required Skills And Attributes 5 years of experience managing large-scale programs or multi-project portfolios, preferably within broadcast, media, or live production industries. Proven ability to manage cross-functional teams across engineering, operations, and client environments. Excellent communication, leadership, and stakeholder engagement skills. Experience working in a matrixed or global organization is advantageous. Key Competencies Strategic Thinking Collaborative Leadership Risk & Change Management Client-Centric Mindset Continuous Improvement Orientation Benefits NEP believes that, first and foremost, the efforts of our people are what contribute to our successes. We offer a range of benefits that assist our team in their professional development and wellbeing, including: Salary continuance insurance NEP Days – additional 5 days of leave per year (conditions apply) NEP Travel benefits & discounts including Qantas Club Membership Discounts through Employment Hero Work app Employee Assistance Program This is a full-time role and is a unique opportunity for the right person. So if you want to be part of a global company working on cutting-edge technical solutions, apply today! You must have the right to live and work in Australia to apply for this job. If you need any support with your application, please email us at careersau@nepinc.com Only shortlisted candidates will be contacted. About Our Process At NEP, we are committed to employing individuals who align with Our Values and meet the requirements of the role. As part of the recruitment process, there are several checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, right to work checks, and reference checks. At NEP, you’ll be part of a global network of professionals shaping the future of live production. The TFC team sits at the forefront of technical innovation — enabling next-generation workflows that redefine how content is delivered. You’ll have the opportunity to lead transformative projects in a fast-paced, creative environment where technology meets storytelling. NEP is the largest media technology partner for content producers of live sports, entertainment, and corporate events globally. For more than 35 years, NEP has been delivering innovative products and services that enable clients to make, manage and show the world their content—anywhere, anytime, on any platform. As a trusted partner working on some of the largest productions in the world, NEP offers a complete set of end-to-end solutions, from content capture to distribution—including a growing portfolio of transformational cloud-based, software-based and virtualized technologies. NEP’s Live Production solutions range from AV services and live audience enhancements to traditional outside broadcast and cutting-edge centralized and cloud production. NEP’s Virtual Production solutions start at the creative stage and end with exceptional execution across ICVFX, augmented reality, LED stages and more. NEP’s Media Processing solutions provide the tools and products our clients need to ingest, edit, store, search, manage and distribute their digital assets to rights holders across multiple platforms. Headquartered in the United States, NEP has operations in 25 countries with over 4,000 employees. Together, NEP has supported productions in over 100 countries on all seven continents and is still growing. Clients range from the leaders in sport, music, film and TV, to major corporate brands, agencies, to new content owners and creators all around the world. Anywhere, anytime, on any platform—we help our clients make, manage, and show the world their content. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the NEP Group, Inc. team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Overseeing program delivery Developing program dashboards ⚙️ Identifying process efficiencies Key Strengths Program leadership Stakeholder coordination Change management Strategic thinking Collaborative leadership Continuous improvement orientation A Final Note: This is a role with NEP Group, Inc. not with Hatch.
