Permanent Full Time opportunity available (9 day fortnight) Certificate IV in Training and Assessment. LGO 5 ($87,024 - $90,825 per annum superannuation) based on skills, qualifications and experience. Why Choose Us Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle. Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more. We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city. We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city. Council’s vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future. Our Vision: A globally connected community driven by lifestyle and nature. Our Purpose: Grow Townsville Our Values: Safety, Excellence, Respect, Value, Enjoyment About the Role This position is an experienced training and facilitation professional responsible for delivering high-quality learning programs, developing and maintaining fit-for-purpose learning resources, and coordinating end-to-end training administration to support organisational capability. This position ensures learning content is accurate, accessible and aligned with Council standards, maintains reliable reporting data, and provides customer-focused support to stakeholders. It plays a key part in strengthening workforce capability, supporting organisation priorities, and contributing to a safe, outcome-focused, and value-adding culture. About You You’ll take the lead in shaping meaningful learning and development experiences by bringing strong facilitation capability, a customer-centric mindset, and a commitment to continuous improvement. You are confident delivering structured learning to diverse workforce and adapting your approach to suit learner needs and group dynamics while ensuring engagement, relevance, and clarity. You are skilled in developing and maintaining accurate, consistent, and learner-centric resources, and you collaborate effectively with subject matter experts to ensure content is current and contextualised to a local government. Your communication style is professional, clear, and supportive, enabling you to build strong relationships with learners and stakeholders. You bring a sound understanding of adult learning principles and demonstrated experience in applying them in conjunction with contemporary instructional design practices and accessibility considerations. With strong organisational skills you manage scheduling, record keeping, reporting, and learning administration with accuracy and attention to detail. How to Apply Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume and attached copies of any licences and qualifications as per the key requirements of the role. For further information review the Position Description. Closing Date: 11.45pm, Friday 27th February 2026 What We Offer 17.5% annual leave loading Up to 5 weeks annual leave Up to 3 weeks Personal/Carers Leave 14 weeks paid Parental Leave Domestic and Family Violence Leave Natural Disaster Leave Up to 13.5% Superannuation employer contribution for contributing members Salary Sacrifice opportunities Learning and Development opportunities Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities Employee Loyalty Program offering discounts at selected local businesses Employee Assistance Program The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings. We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply! All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a ‘zero tolerance’ policy to drugs and alcohol in the workplace. If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact townsville.qld.gov.au or phone 07 4727 9 for a confidential discussion. Attachments: - Learning Development Officer PD 16.01.2026 .pdf
