Position Number: P01123 Directorate: Strategy and Corporate Services Service: Business Improvement & Resourcing Service Location: Katoomba / Hybrid Date Updated 13 November 2025 Position Classification: Band 10 POSITION PURPOSE/OBJECTIVE The Strategic Workforce Planner leads the development and delivery of Council’s strategic workforce planning approach to ensure a sustainable, capable and future-ready workforce. Reporting to the Program Leader Strategic Workforce, the role undertakes workforce supply and demand forecasting, scenario modelling and gap analysis, and partners with leaders to identify future capability needs and workforce risks. The position proactively anticipates emerging workforce challenges, integrates workforce insights into organisational planning cycles, and provides evidence-based recommendations that support long-term workforce decisions. This role ensures workforce planning is future- focused, strategically aligned and contributes to Council’s ability to deliver its organisational priorities and community outcomes. RELATIONSHIPS Reports to: Program Leader, Strategic Workforce, Strategy & Corporate Services Report to: (Position Number) P01040 Staff Responsibility: N/A Key Internal Relationships: Service Managers, People & Culture Team, Corporate Planning and Strategy team, Strategic Finance Team, Directorate Business Representatives Key External Relationships: LGNSW, LG Professionals, external providers KEY RESPONSIBILITIES Support the development and ongoing maintenance of Council’s Strategic Workforce Planning process including councils service workforce plans under the guidance of the Program Leader Strategic Workforce. Conduct workforce forecasting, scenario modelling and analysis to identify emerging capability, capacity and skill needs. Anticipate and analyse emerging workforce risks and provide evidence-based recommendations to support long-term decision-making. Support the integration of workforce data and insights into organisational planning, service planning, and project planning activities. Prepare workforce planning reports, dashboards and data summaries for Program Leader and senior leader review. Partner with service managers, and key business units to gather workforce information, understand operational needs and support development of service workforce plans. Facilitate workforce planning discussions, workshops and consultation activities across the organisation. Monitor and interpret workforce trends, internal data and external labour market information to inform planning. Ensure workforce planning processes, data and reporting are accurate, compliant and aligned with Council’s governance requirements. Drive continuous improvement in workforce planning practices, methodologies, tools and organisational capability. Guiding Principles We act as one organisation responding to the changing needs of our LGA and community. We are strategy led, driven by our Community Strategic Plan with clear priorities and focus We are service focused ` we continuously improve service provision and provide excellent customer service. We collaborate and work together to achieve our outcomes. We ensure safety and well-being is at the centre of our organisation, operations and culture We are a financially sustainable organisation, living within our means, ensuring best value resource allocation These Guidelines complement the Council’s adopted Values of: Work Together; Work Safe Home safe; Service Excellence; Value for Money; Trust and Respect; and, Supporting Community Workplace Health & Safety Ensure compliance with WHS obligations and responsibilities as outlined in Councils policies and procedures and under the relevant WHS legislation. These include but are not limited to: identifying potentially unsafe situations or work practices and notifying your Supervisor or Manager (or the Health, Safety Manager/Area Safety Representative); never performing a task that you believe is dangerous or for which you do not have the experience, or have not received appropriate instructions and training or where the correct equipment to carry out the task safely is not available; always work in a safe manner and in accordance with safety instructions, where applicable; use the work equipment supplied for the job, in accordance with the manufacturer's instructions), and any personal protective equipment, which the Council deems necessary and has provided; be safety aware and report any actions to your line manager which will assist the Council to meet its legal workplace health and safety obligations. You have the right to cease or direct cessation of unsafe work. In addition, you are required at all times to comply with Councils Asbestos Management Plan and Policy. Compliance & Risk This position will ensure that all activities comply with relevant legislation and risk management plans where applicable are managed. COMMUNICATION This role requires advanced oral and written communication skills to support workforce planning activities across Council, including the development of workforce planning framework, support materials and working with leaders to build capability in workforce planning. The position will research, analyse and interpret complex workforce information and present it in a clear and accessible way. The position prepares reports, data summaries and briefing materials, and works closely with managers and business units to gather information and clarify workforce needs. Strong interpersonal skills are essential to build cooperative partnerships with key stakeholders and contribute to consultation activities. The role must tailor communication to ensure workforce insights are easily understood and can be used to inform strategic decision-making at senior and executive leadership levels. JUDGEMENT & PROBLEM SOLVING The role requires advanced judgement and analytical thinking to support effective workforce planning across Council. The Strategic Workforce Planner must be able to interpret complex workforce data, identify emerging issues or trends, and escalate risks or anomalies appropriately. The position assists in assessing workforce challenges by gathering relevant information, evaluating options and contributing to evidence-based recommendations. The role applies discretion in managing confidential workforce information, will develop the workforce planning framework and processes and make recommendations to the Program Leader when dealing with complex or unfamiliar matters. A proactive approach to problem solving, attention to detail and the ability to contribute to continuous improvement of workforce planning practices are essential. AUTHORITY The position is accountable for the effective management of the delivery of Councils workforce planning framework and associated activities. The position will provide expert advice and recommendations to the Program Leader Strategic Workforce in accordance with the delegations provided for the position. SKILL, EXPERIENCE, QUALIFICATIONS & BEHAVIOURAL COMPETENCIES Required skills: Tertiary qualification in human resources, business, analytics, a related discipline, or equivalent relevant experience. Demonstrated experience in workforce planning, HR analytics, human resources or a related field, with the ability to research, analyse and interpret workforce information. Experience working with workforce data systems, reporting software, workforce planning software and MS Office suite (excel, access, PowerPoint) Collaboration - Works cooperatively with colleagues, and partners with leaders and stakeholders to achieve shared outcomes. Communication - Oral and written communication skills to ensure clear communication that is professional and appropriate for different audiences; able to explain data and insights in simple, accessible terms. Strategic Analytical Thinking - Interprets information accurately, identifies patterns and contributes to evidence-based problem solving and recommendations. Planning and organising - Takes responsibility for planning, delivering high-quality work, meeting deadlines and maintaining data integrity. Initiative -Takes a proactive approach, seeks clarification where needed and identifies opportunities for improvement. Adaptability - Responds positively to changing priorities, workforce needs and organisational direction. Attention to Detail - Ensures accuracy in data handling, documentation, modelling and reporting. Ability to coach, train, develop and support key stakeholders in workforce planning activities
