Job description Coordinator - Intensive Family Support Services - Midwest and Gascoyne Community, Family and Children Services | Social/Welfare Closing date: 04/04/2026 When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive. About the role In this new and exciting role you will lead a team of Case Workers to support families and children to navigate complex Child Protection systems, overcome psychosocial barriers and work towards improving their overall family functioning and connection. You will hold responsibility for the overall decision making within the programs day to day delivery to ensure that service users are supported through trauma informed practice along with person-centred and strengths-based strategies. You will also support and guide incident management, ensure effective triage processes and facilitate and record regular supervision. Leading a team, you will provide ongoing coaching and support, driving a values-based culture. This role is being offered as a Part or Full Time Permanent opportunity based in Geraldton with some travel to Carnarvon and Meekatharra as required. About you We are looking for someone who is passionate about leading a team who works alongside high-risk children and families. You will possess: Relevant bachelor’s degree (preferred) Demonstrated specialist knowledge and experience in trauma informed practice Experience coaching, mentoring and developing a team Strong interpersonal skills with the ability to influence and liaise in an informative and positive manner Experience in service coordination and team leadership with the focus in building a strong team culture Drivers Licence Working with Children Check (WWCC) National Police Clearance (obtained within the last six months) About the benefits You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities. As a valued team member, you’ll also enjoy access to: Not for profit Salary Packaging options up to $18,000! Regional Allowance of $5,000 per year 5 weeks Annual and 3 weeks Personal Leave per year (pro rata) Access to a Fleet Car for Professional and Personal use Career Pathways, Professional Development and Training Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations To Apply Click "Apply Now" to visit our website and submit your application. Applications close on 4 April 2026 , but don't wait—apply early, as the recruitment process may begin before the closing date. Please note all applications must be received via the online portal to be considered. Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at hr@mercycare.com.au we would love to hear from you. When life needs care, we are there As a leading Western Australian "for purpose" organisation with a 175-year history, our story continues through the care and services provided by our teams. We support all Western Australians people throughout life’s journey and invest in creating a values-driven workplace where you can belong, grow and thrive. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities.
