This is a Stockroom Manager - Northlakes role with SEPHORA based in Brisbane, QLD, AU SEPHORA Role Seniority - mid level More about the Stockroom Manager - Northlakes role at SEPHORA Job description: The opportunity: As the Stockroom Manager in Sephora, you are the Inventory Controller and you are fundamental to our business to ensure accurate and appropriate levels of stock are maintained to meet customer demand; whilst additionally ensuring that all products and marketing/animation collateral are properly stored. You’ll play a key role in: Driving scheduled cycle counts to make informed decisions on what stock needs to be adjusted to accurately identify and avoid out of stock SKUs. Utilising and interpreting data and reports to support operational duties to reduce shrinkage loss. Consistently monitoring and investigating negative stock levels and following up with the store team as necessary. Implementing a continuous improvement mentality through coaching and working in partnership with the Senior Management team, Supply Chain, and Planning team to ensure that business and operational results are achieved. Serving as the point of contact for distribution and organization of stock levels to make confident stock decisions AD HOC. Training and educating the wider team on shrinkage and back-of-house policies and procedures. Processing and replenishing the arrival of stock, managing returns in a timely manner, and liaising with external stakeholders for stock pick-up Retrieving necessary stock off the shop floor and liaise with external stakeholders for pick-up on returns. This opportunity would be well suited to a motivated individual that is proactive and enjoys a position that is not only fast paced, but also integral to the efficiency of the business. Reporting Line: Store Manager, Assistant Store Manager, and District Inventory Operations Lead We want to hear from you if: You are open to working a 38hr rotating roster to support store needs. You have previous retail stock management experience across areas of cycle counts, product launches, visual merchandising, people management, managing profit & loss of stock levels, and sales forecasting. You are proficient in using the Microsoft Office Suite including SharePoint & SAP (desirable) to interpret and input data for daily reporting. You have a suitable level of physical fitness as you will be lifting and shifting boxes that can weigh up to 15kg. You have a drive for results with a history of exceeding sales targets and KPI's You're passionate about excellent client service and experiential retail by tracking stock levels to ensure your store represents the Sephora brand. You have a passion to maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback and career development, coaching, learning, and recognition. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the SEPHORA team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing inventory levels Conducting cycle counts Training team members Key Strengths Retail stock management experience Proficiency in Microsoft Office Suite ️♂️ Physical fitness Coaching and training Data analysis Customer service A Final Note: This is a role with SEPHORA not with Hatch.
