West Coast Fasteners (an associated entity of Synergy Construction and Industrial Supply Group) are leaders in supplying Australian construction, engineering and industrial fasteners. We have a national footprint and have consistently delivered double digit growth for more than a decade by being a leader in providing innovative solutions and promoting powerful brands. Underpinning our products are our teams who are passionate about what we do and have shared values based on safety, integrity, collaboration and respect. We create an environment that supports and empowers our team to take ownership and responsibility to strive for excellence and create added value in everything that we do. The company values a fun and vibrant team culture with a strong client-focused mindset. About the Role Working Monday to Friday, we are looking for someone who can demonstrate that they enjoy working in a fast-paced environment and within a team of people who focus on ensuring our customers and staff receive quality and efficient service. Location This position will be based at our Welshpool branch. Responsibilities include: Picking and packing of customer orders General warehousing duties including checking and unloading inwards goods Serving and advising customers at the sales counter Assisting with stock counts Computer operation Provide exceptional customer service to efficiently take phone sales Respond to phone calls, assisting customers and the Company’s employees to optimise sales Manage and process customer orders, quotations and enquiries Provide product support and advise customers on product solutions Achieve and exceed sales targets and budgets Site deliveries (if required) Retail product presentation as required Operation of Forklift (if licensed) Ensuring adherence to Workplace Health & Safety requirements and other Policies Any other duties as required within your skill level and qualifications About You Our employees are selected not only for their skills but also for their abilities to become valued team members. For this role, you will need to have: Demonstrated experience as a Warehouse & Counter Sales Person Demonstrated experience in internal phone sales Intermediate Computer level High attention to detail Ability to deliver excellent, quality customer service Conscientious and Prompt Desire to succeed and learn new things Current Driver’s Licence Current Forklift Licence (will be required) Ability to work autonomously as well as an effective team member We are looking for our successful candidate to start immediately so if you feel you have the skills we are looking for, please apply NOW. Due to the high demand for these roles, only shortlisted candidates will be contacted. Note: Applicants must have the right to work in Australia. Sponsorship is not available.
