Business Support Officer About Us: Kempsey Shire Council (KSC) is located on the Mid North Coast of NSW, known for its genuine hospitality, pristine beaches, sub-tropical rainforests, mountain ranges, rock river gorges, sprawling farmland and peaceful villages. We are a progressive, proactive and dynamic organisation, and we pride ourselves on the respectful and supportive workplace we have cultivated. With 360 dedicated staff managing $1.8 billion worth of assets across many sites throughout the Shire, KSC work closely with our community to build an inspired, connected Macleay Valley. Your New Role: We’re seeking a highly organised and proactive Business Support Officer to join our Development & Compliance Team on a 12-month maternity relief contract. This is an exciting opportunity to contribute to the smooth operation of a dynamic local government team responsible for development assessment, regulatory services, and compliance functions. You will play a key role in providing high-level administrative and customer support to internal staff, external stakeholders, and the broader community. Duties include: Providing business support services to technical officers in Council’s Development & Compliance Team Preparing correspondence including but not limited to, Development Approvals, Post Consent Certificates, Building Certificates, Environmental Health matters, Ranger and Compliance Issues Processing applications, , registrations and associated documentation Maintaining accurate records and managing electronic document systems Responding to customer enquiries via phone, email and in person For a full list of the Key Accountabilities of the role, please refer to the Position Description. About You: To be successful in this role, you will possess relevant qualifications and/or demonstrated administration experience; excellent verbal and written communication; intermediate to advanced Microsoft Office skills; and strong customer service skills. The successful candidate will also have a strong commitment to upholding our organisation’s values. Benefits of working for Kempsey Shire Council: As the successful candidate, you’ll enjoy: A temporary full-time 12-month maternity relief position, 35-hour work week Monthly Rostered Day Off. Weekly salary of $1,309.01 to $1,473.28 (plus superannuation). Gaining valuable experience within a local government setting. A working environment focussed on wellbeing, including flexible work arrangements, rostered days off, EAP access, social club, and health and wellbeing programs. Career development and learning opportunities. A supportive, collaborative working environment designed to help you grow! A fantastic lifestyle and work life balance, on the beautiful Mid-North Coast. Interested? Please apply via Council’s website http://careers.kempsey.nsw.gov.au/. Note that you will be required to prepare and submit: A short statement (maximum 2 pages) outlining how your experience, abilities, knowledge and personal qualities will enable you to achieve the key accountabilities of the role (as listed in the Position Description); and Your current resume. Applications Close: COB Wednesday, 18 March 2026 Please note that Council reserves the right to close this job advertisement before the stated closing date if a suitable candidate is found. Therefore, we encourage all interested applicants to submit their applications as soon as possible. Have questions? Please contact Lisa Kennedy, Coordinator Business Support, for a confidential discussion on Ph: 02 6566 3200. Please Note: Our recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting your application to avoid missing crucial updates. If you experience any difficulties applying online, please contact the Recruitment team on 02 6566 3200 or email jobs@kempsey.nsw.gov.au Thank you and good luck with your application. Kempsey Shire Council is an equal opportunity employer and we celebrate our diverse, inclusive and values-led workforce. We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds and people with a disability. In addition, Kempsey Shire Council will provide reasonable adjustments for suitably qualified individuals with disabilities. If you require additional assistance to participate in the recruitment process, please discuss with the advertised contact person. You can ask for reasonable adjustments to be made at any time during the recruitment process.
