Company description Company: Lutheran Aged Care Position: Personal Care Worker Salary: $62481 – $69417 plus Superannuation Term: Permanent, Full-time Location: Albury 2640 and The Rock (2655), NSW About Us Lutheran Aged Care (LAC) Albury is an independent, not-for-profit organisation providing residential and community aged care services across multiple facilities. Primarily funded by the Commonwealth, LAC employs approximately 350 staff across nursing, personal care, maintenance, management and administrative roles. Key Responsibilities As a Personal Care Worker, your responsibilities include: Attend to resident personal hygiene needs including but not limited to showering, dressing, dental hygiene, toileting, foot and hair care in line with care plans, allied health directions and needs of the unit. Provide assistance with medication administration as indicated on Care Plans, Medication Chart and within employee’s scope of qualifications. Ensure residents are clean, dry and comfortable and that correct continence aids are supplied. Promptly respond to requests from residents and attend to urgent needs. Ensure that nutritional and hydration needs are satisfied and dispensed safely. Observe and immediately report changes in resident behaviour and wellbeing to the Unit Manager (Clinical Care Coordinator) or Registered Nurse (in charge)/EN. Immediately report unusual resident behaviour or suspected cases of elder abuse. In conjunction with Unit Manager (Clinical Care Coordinator) or Registered Nurse (in charge)/EN refer residents to hospital in cases of medical emergency. Respond to family member / resident representative questions regarding basic care needs; Refer resident family members / resident representatives and Doctors to the Facility Manager or Unit Manager regarding clinical or behavioural care needs of residents. Under supervision of the Unit Manager (Clinical Care Coordinator) or Registered Nurse (in charge)/EN, provide clinical care such as wound care and perform observations. Care for personal clothing items with regard for specific washing instructions, labels etc. Protect property and possessions by handling with due care, ensuring that items and equipment are labelled, used correctly, maintained adequately and stored safely. Encourage a clean, tidy, secure living environment with all residents. Liaise with Pastoral Care team as required to ensure resident access to services at any time. Qualification and Experience Excellent interpersonal skills including demonstrated experience interacting with a wide range of people. Excellent and demonstrated written and verbal communicated skills. Ability to establish and maintain professional and appropriate relationships with residents and their families / representatives. Demonstrated ability to maintain confidentiality and privacy. Commitment to respecting the values, customs, preferences and spiritual beliefs of residents and their families / representatives. Commitment to professional development and identifying opportunities for service improvement. Strong organisational and time management skills. Demonstrated ability to work as part of a team. Strong customer service ethic and demonstrated ability to exceed customer expectations. Demonstrated commitment to work health and safety including proper manual handling and use of equipment. Demonstrated ability to utilise computer-based programs and software. How to Apply If you meet the above criteria and are a Certificate III Individual Support (Ageing) qualified Aged Care Worker committed to delivering high-quality, person-centred care in an aged care setting, we invite you to apply. Please submit your resume and a brief cover letter outlining your experience and suitability for the role by 31 March 2026. Only shortlisted candidates will be contacted. Job Type: Full-time Pay: $62,481.00 – $69,417.00 per year Work Authorisation: Australia (Preferred) Work Location: In person