About the Role: Event Force (owned by ACESGroup) are looking for motivated casual event customer service professionals to provide a high level of customer service at an exciting range of major sporting events held at GMHBA Stadium at Kardinia Park throughout 2026. We are looking for fun, outgoing, professional team members who are passionate about providing exceptional customer experiences. You will work closely with your team members as the first point of contact for patrons. This includes ushering fans to their seats, scanning tickets, managing queues, spruiking, providing directional assistance, responding to enquiries, and providing an outstanding level of customer service. Applicants must currently hold a valid Paid Employee Victorian Working with Children Check (WWCC) or be willing to obtain one if successful. We are seeking applicants who can work for the majority of the following event days: Friday 17th April 2026 Saturday 2nd May 2026 Saturday 23rd May 2026 Friday 12th June 2026 Additional event days throughout the year will also be announced. You will be: Ushering Scanning Tickets Managing Queues Spruiking Providing general information, assistance and customer service What you need: Must be available to start Friday 17th April 2026 and work for the majority of the event dates listed. Must hold a valid Paid Employee Victorian Working with Children Check (WWCC) or be willing to obtain one immediately if successful for the role. Reliability, punctuality, and attention to detail. Exceptional personal presentation. The ability to follow procedures. Great service with a smile. Appropriate work rights in Australia. Why work with Event Force? In addition to a fun team atmosphere at the country’s best events, Event Force also offer; Training opportunities (via ACESGroup internal Registered Training Organisation) Minimum 4-hour shifts Attractive rates of pay Flexible rostering Future growth opportunities/career pathways If you are ready to join a dynamic and growing team with a company that truly values your contribution, then APPLY NOW! Event Force is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks. ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.
