Post Placement Support and Claims Consultant – Transition to Work Full time position Hindmarsh Do you enjoy supporting people to succeed and achieve positive employment or education outcomes? Are you highly organised with strong attention to detail and the ability to manage competing priorities? Do you thrive building relationships with employers and stakeholders to support successful placements? The role: We are seeking a motivated and detail-oriented professional to join our team as a Post Placement Support and Claims Consultant. In this role, you will manage a caseload of Participants who have recently commenced employment or education, providing ongoing support to help them remain engaged and successful. You will work closely with employers and education providers to verify employment outcomes, gather documentary evidence and process outcome claims in line with government requirements. This role suits someone who enjoys building relationships, has strong attention to detail and thrives in a structured, outcome-focused environment. Your ability to communicate effectively with Participants and employers, while maintaining accurate records and compliance standards, will be essential to success. Key responsibilities: Manage a caseload of Participants who have commenced employment or education Provide ongoing Post Placement Support to help Participants sustain their outcomes Liaise with employers and education providers to verify employment hours, wages and engagement Collect and prepare documentation required to support outcome claims Process outcome claims in Workforce Australia in line with contractual requirements Monitor and follow up outstanding claims and documentation Maintain accurate records and ensure compliance with program guidelines and organisational procedures About you: To be successful in this role you will have: Experience in Employment Services or a similar industry supporting people in work or education Strong organisational skills and the ability to manage multiple priorities High attention to detail and confidence working with numbers and documentation Excellent communication and relationship-building skills A proactive, solutions-focused approach to problem solving Strong computer skills including Microsoft Office and database systems Why join our Organisation: We value our people and offer a range of benefits designed to support personal and professional growth, recognise your achievements, and make the work we undertake meaningful. Key benefits include: Generous above-award salaries Tax free salary packaging benefits of up to $15,900, plus an additional $2,650 for Meals and Entertainment. Accrued Monthly Day Off for eligible employees A Perkbox Subscription with a wide range of discounts, wellbeing resources, and lifestyle perks A performance reward system that provides additional paid leave benefits Access to our Employee Assistance Program (EAP) A well-structured fully supported induction program, with further development and training provided Professional team environment with support from an internal team of dedicated specialists About Us: Eighty9 Limited (ABN 88 485 417 134 / ACN 668 673 121) is a Company Limited by Guarantee (CLG) and the parent entity of Status Employment Services. The wellbeing of our staff is our number one priority, and we have enjoyed over 35 years of business success as a leading provider of employment and training services. Supported by nationally recognised structures and systems, we provide a professional, high-quality work environment that our staff are proud to recommend. We invite you to review our website https://www.eighty9.org.au to learn more about our Organisation, its brands and why you should join us to become a valued member of our highly successful and professional team. How to Apply: Please apply through the ‘Apply’ link, and include a cover letter and resume addressed to: HR Department - Human Resource and Quality Assurance Officer: eighty9.org.au Confidential telephone enquiries are welcome to our HR team on 08 8377 0 A full Position Description is available at https://eighty9.org.au/work-with-us/ Your application may be considered for other available roles and future opportunities within our Organisation. If you do not wish for your information to be retained, please contact us. All final applicants for this position will be asked to provide a current National Police Clearance and Working with Children Check. Please note that people with a criminal record are not automatically barred from applying for this position; rather the relevance will be considered as it applies to our industry. Eighty9 Limited is an Equal Opportunity Employer. We encourage women, Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQ and people from non-English speaking backgrounds to apply for this position.
