WHAT WE ARE LOOKING FOR Operational Excellence Strong understanding of event setup and pack-down procedures Knowledge of banquet operations, AV coordination, and room configurations Ability to follow BEOs (Banquet Event Orders) accurately Attention to detail in timing, presentation, and execution Leadership & Accountability Team members who take ownership of their section Ability to lead casual and part-time staff during large-scale events Calm decision-making during high-pressure service periods Proactive problem-solving without constant supervision Guest-Focused Mindset Professional presentation and communication Ability to anticipate guest needs Quick resolution of complaints or service delays Confidence dealing with corporate clients, weddings, and VIP guests Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members! And Hilton was voted the 1 Best Workplace in Australia in 2025 according to Great Place To Work! WHY YOU WILL LOVE WORKING FOR HILTON! Hilton is the world's leading hospitality company. We are committed to an equitable and inclusive workforce that represents many different cultures, backgrounds and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award-winning Great Place to Work culture means: • 110 discounted travel nights per year for you, your friends or family to enjoy at any of our 9000 hotels located in 141 countries and territories around the world • Discounts of up to 25-50% on products and services in participating Hilton outlets • Extensive range of career development opportunities including access to Hilton University training, offering more than 3000 free learning program • Bonus Annual Leave days after 2 years • Unwavering focus on creating an inclusive environment offers growth opportunities, is driven by purpose, and allows team members to bring their best, most authentic selves to work. ABOUT HILTON SYDNEY Iconic 598-room Hilton Sydney is located in the heart of Sydney’s CBD and is steps from Town Hall station and the QVB Light Rail stop. Amongst our operations, we are home to signature restaurant glass Brasserie, heritage listed Marble Bar and we are the leading destination for Conferences & Events with one of the largest conferencing spaces in Australia. EOE/AA/Disabled/Veterans
