Service Advisor John McGrath Belconnen is currently seeking to employ experienced Service Advisor to join their busy Belconnen Service Department. Ideally, the suitable applicant will have previous automotive industry related experience, preferably with mechanical qualifications. To be considered for this full time position you will need to: · Have a proven track record providing customers with exceptional customer service experience · Dedicated to customer satisfaction · Be computer literate and proficient in a variety of suites. Experience with Reynolds & Reynolds, ERA Power and Outlook would be highly advantageous. · Excellent oral and written communication skills with a professional phone manner · Attention to detail in all aspects of the Service Delivery process including repair order process · Ability to handle competing deadlines and manage your time and work stress accordingly · Be able to work autonomously when needed and in a team environment to achieve monthly team and individual KPIs · Possess a current Australian driver’s license · Seeking a long term position In return we will offer the successful candidate: · Excellent work conditions · Class leading in – house and manufacturers training · The opportunity to work with some of the world’s leading brands · An industry leading salary package and commission structure that will reflect the candidates experience · Opportunity to progress within an organization Interested and suitably qualified applicants regarding this rare opportunity should email their resume` and cover letter to the Service Manager jmcg.com.au All applications will be treated with the strictest confidence.
