We are seeking an experienced Customer Service Representative to join our client’s team in Gladstone. $30-$35/hr penalties No weekend work Immediate start available This is a great opportunity to secure ongoing work with a family-owned company, with the potential to transition to permanent full-time after 3 months. What’s on Offer $30-$35/hr depending on experience Monday to Friday, 7:30am – 3:30pm Immediate start available Ongoing casual role with view to permanency Work with a supportive and reputable company What You’ll Need Previous experience in a Customer Service or Administration role Strong written and verbal communication skills Experience preparing and processing quotes Confidence handling inbound and outbound calls High level of attention to detail and accuracy Strong computer skills (MS Office and CRM systems preferred) Reliable transport to and from work Ability to pass a drug & alcohol test What You’ll Be Doing Managing inbound and outbound customer calls Preparing and following up on customer quotes Processing orders and updating customer records Providing administrative support to the sales and operations team Handling customer enquiries in a professional and timely manner Maintaining accurate data entry and documentation Ensuring all tasks are completed in line with company policies and procedures About Us Workfast is a national labour hire company supplying staff across construction, civil, logistics, and many other industries. We are committed to providing our employees with safe workplaces, fair pay, and ongoing support. Workfast embraces diversity and encourages applications from people of all backgrounds. If you require any support or adjustments during the application process, please let us know. All applications will be treated in confidence in line with the Privacy Act 1988.
