This is a Administration Officer Lvl 2 - Renal Supportive Care - Perm PT role with South Western Sydney Local Health District based in Sydney, NSW, AU South Western Sydney Local Health District Role Seniority - junior, mid level More about the Administration Officer Lvl 2 - Renal Supportive Care - Perm PT role at South Western Sydney Local Health District Requisition ID: REQ643173 Employment Type: Permanent Part Time, 24 Hours Per Week (With the possibility of transitioning to full‑time hours in the future) Remuneration: $33.59 - $34.70 per hour 12% Superannuation Salary Packaging Location: Liverpool Hospital Applications close: 22/03/26 Contact: Maja Petkovic - Renal Admin Manager on Maja.petkovic@health.nsw.gov.au | 8738 3715 With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia. Achieve Something Great Join our Renal Supportive Care team at Liverpool and play an important role in supporting compassionate, patient centred care. As an Administration Officer, you’ll be the friendly, reliable point of contact for patients, families and clinical staff, helping appointments run smoothly, maintaining accurate records and ensuring the unit operates efficiently. If you’re someone who enjoys a mix of clerical tasks, thrives in a busy clinical environment, and values teamwork, this role offers the chance to make a real difference every day. Bring your customer service skills, attention to detail and confidence with systems like eMR or PAS, and be part of a supportive multidisciplinary team improving outcomes for patients across the district. Position hours are anticipated to increase and the ideal candidate will have the opportunity to work full time hours if required. Are You the Right Fit? The ideal candidate will demonstrate the following skills and attributes: Experience in reception or clerical work in health or community settings. Strong customer service with respect for privacy and confidentiality. Clear and professional communicator with patients and staff. Ability to prioritise tasks and manage time well. Able to prioritise tasks and manage time well. Confident using Microsoft Office. Experience with eMR/PAS or willing to learn. Selection Criteria To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below. Can you describe your experience providing reception or clerical support in a health or community setting, including how you ensure high quality customer service while maintaining patient privacy and confidentiality? Tell us about a time you had to manage multiple tasks such as booking appointments, handling enquiries and maintaining records while communicating effectively with both patients and clinical staff. How did you prioritise your workload? If you’d like more details, we’re here to help. Position Information Applicants will be assessed against the criteria in the Position Description. How to Apply Read our application guide and tips for improving your application. Diversity, Culture & Inclusion We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.au We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI community. Aboriginal Workforce For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website. More Than Just a Job – Why Work With Us? Financial Perks 12% superannuation Salary packaging and novated leasing via Smart Salary Annual leave with 17.5% leave loading (for full-time and part-time staff) One extra day off each month for full-time employees Work-Life Balance Flexible work options, including hybrid and varied hours (depending on the role) Paid maternity and parental leave Generous leave options like long service and carers leave Grow Your Career Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs. Health & Wellbeing Discounted gym membership through Fitness Passport Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP) Wellbeing programs that promote mental health, resilience, and balance Additional Information Temporary visa holders May be considered if no suitable citizen or permanent resident is found. Vaccination Requirements All staff must meet NSW Health’s vaccination and screening requirements before starting. Child Safe Employment South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the South Western Sydney Local Health District team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ❤️ Supporting patient care Maintaining records Collaborating with the team Key Strengths Customer service ️ Clerical skills ⏰ Time management Microsoft Office EMR/PAS ️ Communication A Final Note: This is a role with South Western Sydney Local Health District not with Hatch.
