Matrix Steel is a dynamic, national leader in the manufacture and installation of building and home improvement materials. Matrix Steel has seven sites across QLD and NSW, with great opportunities for career growth in a fast-paced and supportive workplace. We are looking for an enthusiastic, motivated, outgoing person to join our Lismore team as a Customer Service Officer . This role has a focus on providing excellent service to account and retail customers, and undertaking sales activities. This is a fantastic opportunity for a motivated individual to become an integral part of our growing team! For the right candidate, this role offers the opportunity for growth within the business. Key Responsibilities: Customer contact and quoting of sheds, patios and roofing Quote follow up via phone and email Collaborate with team members, other business areas and projects as required Customer interaction and relationship building in person, email and over the phone Contribute to a safe working environment Skills & Attributes: Sales experience within the building industry Customer-centric approach The ability to develop and maintain strong internal and external relationships Highly organised and action oriented Proven ability to manage competing priorities Excellent communication and interpersonal skills Great work ethic and a team player We are passionately local and experts at what we do. If it’s a Matrix Steel product, it will stand the test of time. If you are looking to become a part of a supportive and driven team, that values providing exceptional customer service with a fantastic culture, apply today! Please note, as part of our standard recruitment process, candidates are required to undergo a pre-employment medical and drug and alcohol screening, as well as obtain a National Police Clearance.
