Full-Time / 9-day fortnight / 36.00 hours per week $101,616 - $108,140 per annum Position Brief - Senior Data Governance Officer About the team We're entering a new chapter for the Chief Technology Office at the City of Gold Coast as we deliver bold, future-focussed solutions. With the launch of our IT Operating Model, as well as bringing critical IT services in-house, we are transforming the way we deliver technology services — making them faster, more responsive and more aligned with the needs of our organisation and customers. As part of this transformation, we're hiring multiple new positions. These roles are key to shaping a vibrant and forward-thinking Chief Technology Office, one that adds real value, delivers better outcomes, and works in smarter, more agile ways. If you are equally excited about innovation, transformation and making a meaningful impact, now is the perfect time to join us. About the role Council is in an early stage of its data governance journey. An enterprise Data Governance Framework has been approved. In this role, you will lead the execution of our data governance program, translating approved governance intent into practical, embedded ways of working across the organisation to enhance data quality, security, and usability. The role operates within a federated data governance model and works closely with senior leaders, Data Custodians, Data Stewards, and data platform teams. Success in this role relies on strong judgement, autonomy, and the ability to influence outcomes in complex environments without direct authority. This is not a data analytics, reporting, or business analysis role. The role does not own technical delivery or platform engineering. The focus of the role is governance implementation, enablement, and influence. Key responsibilities The Senior Data Governance Officer is accountable for implementing Council’s approved Data Governance Framework, including: Establishing and operationalising a federated data governance model, with clear roles, decision rights, and accountabilities. Implementing and embedding the approved stakeholder engagement and escalation model defined in the Data Governance Framework. Leading the onboarding, enablement, and ongoing support of Data Custodians and Data Stewards. Overseeing and driving data governance initiatives to maximise data value and minimise risk. Developing and implementing data governance artefacts, including standards, procedures, and supporting materials aligned to the framework. Working closely with data and platform teams to translate governance requirements into practical platform configuration and controls (e.g. within Council’s Microsoft data environment, including Purview). Providing day-to-day guidance and support to junior team members to ensure consistent application of governance practices. Qualifications and skills Essential You’ll demonstrate deep understanding of data governance frameworks, metadata management, data quality and data lifecycle principles. Strong communication skills are critical to success in this role. You will be required to: Engage credibly with senior leaders and executives. Influence decisions and outcomes without relying on positional authority. Communicate governance requirements in clear, practical, and business-relevant terms. You will have demonstrated experience in implementing data governance arrangements within complex organisations, including: Federated governance models Role-based accountability frameworks (e.g. custodians, stewards, owners) Development and implementation of governance standards, processes, and operating models Working in environments where governance maturity is still evolving You’ll have knowledge of data privacy, security and compliance regulations. Desirable Experience in government or regulated environments is desirable. Formal qualifications in data management or data governance such as DAMA-DMBOK CDMP (Certified Data Management Professional), or related fields are valued; however, practical implementation experience and the ability to influence senior stakeholders are essential. Experience working in Microsoft-based data environments (e.g., Microsoft Purview) and AI governance is desirable but not essential. What success looks like Success in this role would typically include: The Data Governance Framework is operational and embedded, not just endorsed Data Custodians and Data Stewards are onboarded and operating effectively Core governance standards and procedures are in place and being applied Governance requirements are influencing platform configuration and delivery decisions Senior leaders are engaging in governance discussions Why this role matters This role provides a genuine opportunity to shape how data governance functions in practice across Council. It will suit someone who is comfortable working with uncertainty and influencing outcomes in complex stakeholder environments. If you are seeking a mature governance environment with established processes already embedded, this role may not be the right fit. Be part of shaping the Gold Coast’s future The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia. We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance: 9-day fortnight Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations Personal and professional development courses Access to 350 fitness facilities through Fitness Passport 4 free confidential counselling sessions a year for you or an immediate family member 1 free nutritionist and financial advice session per year We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. How to apply To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable. Contact Person Ashley Shannon Contact Email goldcoast.qld.gov.au Closing Date Sunday 22nd Feb 2026, 11:59pm Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing. We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We consider all qualified candidates for employment, irrespective of race, age, religion, gender identity, sexual orientation, disability, or other protected characteristics by law.
