Play a key role in shaping digital content, UX, and SEO across a large and complex web environment. Your new company An exciting opportunity is available for an experienced Digital Content & UX Officer to join a large, complex organisation with a strong digital footprint and diverse stakeholder environment.This role plays a key part in shaping high-impact digital content and user experiences across a broad web ecosystem. You will work at the intersection of content strategy, UX, SEO and performance optimisation, partnering closely with marketing, design, development and business teams to deliver user-centred, accessible and brand-aligned digital experiences. Your new role Key Responsibilities Develop, optimise and govern high-quality digital content that drives engagement, conversion and performance. Lead UX reviews and content audits to improve usability, clarity and customer journeys Champion best-practice SEO, accessibility and inclusive digital content standards Translate analytics, user insights and research into actionable improvements Act as a trusted advisor to stakeholders, providing guidance on content, UX and SEO best practice Support and educate distributed content editors through coaching and practical frameworks. Manage content workflows and priorities across multiple initiatives and stakeholders Track, report and optimise KPIs related to digital performance, UX and SEO outcomes. What you'll need to succeed If you are a confident digital professional with a strong balance of strategic thinking and hands-on delivery , I am interested in speaking with you. You will bring: Relevant tertiary qualifications in UX, service design, digital marketing, communications or a related discipline (or equivalent experience) Demonstrated experience delivering high-impact digital content and UX outcomes Advanced knowledge of SEO, UX principles, accessibility and content strategy Strong written and verbal communication skills, with the ability to influence and collaborate effectively Proven ability to manage competing priorities and work across multiple projects Experience using CMS platforms (e.g. Drupal, WordPress), analytics tools, and UX/design tools (e.g. Figma) Desirable Experience Experience working in large or complex organisations Exposure to higher education, government or similarly regulated environments Project or workflow management experience Familiarity with AI-driven optimisation or emerging digital tools What you'll get in return Permanent Full-Time Work Opportunity with attractive salary plus 17% Superannuation Opportunity to shape and influence a large-scale digital environment Collaborative, values-driven workplace culture Role with genuine impact across brand, engagement and growth outcomes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Sajana now on 0889436 or hays.com.au. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 2978657
