About the Role We are seeking enthusiastic and reliable Match Day Gate Staff to join our team at Endeavour Park. This role is vital to delivering a safe, welcoming and seamless experience for all patrons attending match days. As the first point of contact for visitors, you will help create a positive atmosphere while ensuring efficient entry and exit processes. If you thrive in a fast-past environment and enjoy working with the community, we'd love to hear from you. Key Responsibilities Manage entry and exit points, ensuring safe and efficient access for patrons Process entry payments using EFTPOS and handle cash transactions accurately Sight and verity digital passes via the Squadi application, resolving any discrepancies Conduct basic security checks in line with venue procedures Manage pass-outs and re-entry processes Provide clear information and assistance to patrons responding to questions professionally Communicate effectively with match day staff via two-way radio, including security and event management items Assist with crowd control and emergency response procedures when required Deliver exceptional customer service at all times What We're Looking For Strong communication and customer service skills Ability to remain calm and professional in a busy, fast-paced environment Experience using EFTPOS terminals and handling cash (preferred) Confidence following two-way radio protocols Basic understanding of security procedures Physically capable of lifting and moving equipment if required Reliable, punctual and committed to teamwork Availability to work weekends and occasional public holidays Key Performance Measures Deliver a 10/10 customer experience Ensure all patrons feel welcome and valued at Endeavour Park Working Relationships You will work closely with: Region Manager - Far North & Gulf Officer - Community Engagement Regional Coaching & Development Officer Community Clubs and Coaches Security and Event Management teams Why Join Us? Be part of an exciting match day atmosphere Work within a supportive and community-focused team Flexible casual shifts Opportunity to contribute to a positive game day experience for all attendees How to Apply? Please click 'Quick Apply' to apply for this position. Applications close, Monday 2nd March 2026. Only shortlisted candidates will be contacted.
