Austrack Campers is a rapidly growing company that specialises in the design, manufacture, and retail of high-quality off-road campers. We are looking for a Administration / Receptionist to join our team and provide exceptional customer service to our valued customers and support our Pakenham operations team. This role is 4 hours per day Monday-Friday, start & finish time to be negotiated with the Branch Manager, this job would be perfect for someone looking to work during school hours. As a Administration / Receptionist at Austrack Campers, your main responsibilities will include: Providing day to day to day support for both the Showroom and Production facility Updating the CRM Preparing Customer folders Providing customers with their Invoices as required Maintaining Sales records accurately Stock ordering as required from our supplies Answering incoming calls and directing enquiries Other associated administration duties as required The ideal candidate for this role will possess excellent communication skills, be highly organised, and have a passion for delivering exceptional customer service. The candidate should be able to multitask and work efficiently in a fast-paced environment. Requirements: Excellent verbal and written communication skill High level of resilience and ability to cope well under pressure Strong problem-solving skills and ability to think on your feet Ability to work efficiently in a fast-paced environment Proficient in Microsoft Office and CRMs (ZOHO is our CRM of preference) Basic understanding of reconciliations to ensure customer payments have been received Prior experience in a customer service administration role is essential If you are passionate about providing exceptional customer service, have strong organisational skills, and are looking for an exciting new opportunity to join a rapidly growing company, please apply to be our Service Receptionist today! Application Requirements: Resume Cover Letter Please note that only applications via seek will be considered, no over the phone, via email or in branch emails will be accepted.
