We’re looking for a passionate and hands-on Manager to lead the day-to-day operations of our unique venue, delivering exceptional guest experiences in line with the Emporium standard. In this dynamic role, you’ll supervise and train Team Members, ensure consistent and high-quality food and beverage service, and take accountability for outlet performance.
With strong people skills, you’ll drive service excellence, support revenue growth, manage costs, and uphold our commitment to Total Customer Satisfaction.
If you thrive in a fast-paced, team-focused environment, and are committed to guiding others towards success, we want to hear from you!
About Firma Italian
Within the Emporium Hotel, FirmaItalian blends modern and traditional Italian cuisine that is thoughtfully curated to suit any mood or occasion. Whether it’s an intimate dinner, a shared table with friends, or a special celebration, Firma delivers refined Italian dining experiences. With access to over 3,000 exquisite wines from The Reserve Cellar, Firma is a celebration of Italy’s regional traditions, brought to life through thoughtful technique and warm hospitality.
Key Responsibilities